Qais Aqel, IT Operations Control Manager

Qais Aqel

IT Operations Control Manager

Arab Bank

Location
Jordan
Education
Bachelor's degree, Software Enginnering
Experience
11 years, 10 Months

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Work Experience

Total years of experience :11 years, 10 Months

IT Operations Control Manager at Arab Bank
  • Jordan - Amman
  • My current job since August 2021

Manage all IT teams tasks across the world

IT system administrator at SGBJ
  • Jordan - Amman
  • November 2016 to August 2021

IT system and servers administrator

Infrastructure Engineer at MicrocareAmman
  • Jordan - Amman
  • March 2015 to November 2016

 Install & Configure Client's Infrastructure from A to Z like Switches, configure Domain Controller , Active Directory .. etc.
 Install & Configure Microsoft SQL Server 2012 R2
 Install & Configure Virtualization Environments (Hyper-V, VMware Work Station)
 Install & Configure Domain Controller, DNS and DHCP on windows 2008, 2012 and 2016.
 Configure Read-Only Domain Controller.
 Configure Domain Replication using VPN or NTDL.
 Configure & Manage POP3 Email using Cpanel.
 Install & Configure Team Foundation Server 2015 (TFS).
 Install & Configure IIS and install Releases to Client's Servers remotely.
 Install & Configure the Development Infrastructure such SQL, VS, IIS on physical or virtual machines.
 Install & Configure iSCSI and file servers.
 Apply & Configure Failover Clustering for SQL, Web servers and Domain Controllers.
 Configure and Monitor NIC teaming, Load balancing.
 Grant NTFS Permissions.
 Install & Configure WSUS server.
 Install & Configure Volume Activation Manager, Key Management System.
 Monitor Client's Network and systems.
 Company sites backup using WordPress.
 Publish new rule for MX Record, A host, on Domain
 Install, Configure and Maintenance LAN & WAN Networks.
 Install and Configure all Windows version either server or desktop.
 Semantic Backup
 Veem Backup.
 Audit Backup in our Environment using windows scripts.
 Configure TMG and ISA Firewalls.
 Implement Windows azure. on cloud like creating VM’s.
 Document all Data on IT Department.
 Monitoring and reporting for DVR also provide public access.
 Implement the Network, Printers, Access Door, DVR, etc.
 IT budget and Get offers from suppliers.
 Publish sites and ports via Public IP.
 Provide Technical support to clients and Employees.
 Configure VOIP .

Network and System Administrator at Method CorpAmman
  • Jordan
  • February 2014 to March 2015

 Manage and Configure Network like Access points, Switches.
 Install & Configure all editions of Windows.
 Install & Configure Project Server 2012 (PWA) Project Web App.
 Install & Configure a Full (EPM) Enterprise Project Management servers.
 Install & Configure SharePoint server 2013.
 Microsoft SharePoint 2013 Administration, such create sites, sub sites, user’s permissions, folders access also building the folders structure.
 Create VM's using VMware workstation and Configure it like Joining Domain, Grant Access also configure for developers.
 Perform daily / weekly backup " Manually" also perform full restore to make sure that the backup is done correctly.
 Provide Technical support for clients and employees.

Technical Support Officer at Jordan Dubai Islamic Bank
  • Jordan
  • July 2012 to February 2014

 Creating users on Banks(R) system, users privilege, roles and type of users, create new branches, modify users and delete, end of day/month/ Year process.
 Taking backup every day for all systems and databases, replace taps and define backup type on VERITAS backup system.
 Install & Configure Document Management System.
 Providing Technical support to all staff of JDIB (head office and Branches) fixing problems either software or hardware, PC's and laptops and servers formatting and maintenance.

Education

Bachelor's degree, Software Enginnering
  • at Hashemite University
  • June 2012

,

High school or equivalent, Tawjihi
  • at Ahmad Tokan School
  • July 2008

Specialties & Skills

IT Technical Support
Active Directory
Hyper V
Networking
ACTIVE DIRECTORY
CLUSTERING
COMPUTER HARDWARE
CUSTOMER RELATIONS
DESKTOP PC
Technical Support
Windows Server 2012
Failover Clustering
Domain Replication

Languages

Arabic
Expert
English
Expert

Training and Certifications

MCSA (Training)
Training Institute:
Online
Date Attended:
September 2015
Duration:
300 hours
CCNA (Training)
Training Institute:
Online
Date Attended:
December 2015
Duration:
300 hours

Hobbies

  • Technology
  • Health