قمر عباس, Senior Technical Support Engineer

قمر عباس

Senior Technical Support Engineer

FutureTec

البلد
الكويت - الفراوانية
التعليم
بكالوريوس, Computer Science & Information Technology
الخبرات
18 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 10 أشهر

Senior Technical Support Engineer في FutureTec
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ سبتمبر 2012

Administration and support for MS Exchange Server 2010 / 2013
Administration and support for Patch management /antivirus
Administration and support for Hyper-V
Administration and support for Active Directory, DHCP and DNS Services
Administration and support for Server Virtualization Technologies (VMware ESXi server), P2V Migrations.
Involve in designing/ Implementing/Migrating Microsoft
Infrastructure including AD, DHCP, DNS, File/Print Server
Microsoft Exchange, Microsoft ISA, TMG
Implementation / Support for Symantec Endpoint Protection,
Symantec backup Exec 2012, Symantec Enterprise Vault for archiving, Symantec NetBackup
Design and implement Virtualization Infrastructure using VMware VSphere, Implementation of Vmware Replication using Veeam Backup and Replication Suit
Implementation of IBM SystemX, IBM Storewiz V7000, V3700
Involves in Presales preparing BOQ / Design Solution for IBM,
Microsoft, VMware, Symantec Backup Exec products

Directly associated in the projects, which involve pre-sales meetings, formulating BOQ, project design, requirements & implementation.
Constant communication with end customer for regular updates & quality of work feedback.

Major Projects:
Kuwait National Petrolium - Migrate & Redesign Enteprise Vault Enviroment
Agility Logistics - Migrate & Upgarde Enterprise Vault for Exchange to verion 11.0.4 CHF5
Agility Logistics - NetBackup Implementation
Central Bank of Kuwait - Enterprise Vault Migration from 32bit to 64 Bit
SoftTech Infrastructure Consolidation, AD Migration from 2003 to 2012 R2 and Exchange Server Migration from 2003 to 2013
Mawast Haj & Ummrah Exchange Server Migration from 2007 to 2013
Mawsat Haj & Ummrah AD Migration from 2003 to 2012 R2
KNET Exchange Server Migration from 2010 to 2013
KNET AD & File Server Migration from 2003 to 2012 R
PIC - Enterprise Vault Migration from 32bit to 64 Bit
National Bank of Kuwait - Enterprise Vault Vault Store Migration from NetApp to EMC Centera
Boubyan Bank - Email archiving & EDiscovery
Implementation using Enterprise vault 10.0.4
OnCost - Email archiving using Enterprise Vault
Abyat - Email archiving & EDiscovery Implementation using
Enterprise vault 10.0.4
ATC - Email archiving using Enterprise Vault
Ayan Leasing - Netbackup upgrade from 7.1 to 7.6.1.1
KMFEC - Netbackup upgrade from 7.1 to 7.6.0.1
Kuwait International Bank - Enterprise Vault upgrade from 10.0.1 to 10.0.4 CHF3
Dabous Cardiology Hospital - Backup solution implementation
Gulf Consult - Archiving & EDiscovery Implementation using
Enterprise vault 10.0.4
Gulf Consult - NetBackup Implementation
Boubyan Bank - Altris deployment solution implementation
KMFEC - Enterprise Vault upgrade from 32bit 9.0 to 64bit 10.0.4
KDD - Enterprise Vault migration from 32bit 9.1 to 64bit 10.0.4
Kuwait Energy - Enterprise Vault migration from 32bit 9.1 to 64bit 10.0.4

System Administrator (KPC Outsourcing Project) في Diyar United Company
  • الكويت - الكويت
  • سبتمبر 2011 إلى أغسطس 2012

Managing Various classes of events, detecting incidents, managing routine operational activities and reporting on the status or performance of technology components
Administration and support for MS Exchange Server 2010
Administration and support for Patch management /antivirus
Administration and support for Active Directory, DHCP and DNS Services
Administration and support for Server Virtualization Technologies( VMware ESXi server)
P2V Migration.
Change coordinator for servers related changes
Conduct test for change as required
Analyze server availability and capacity report and provide feedback to Project manger
Backup and restore procedures

System Administrator ( Wataniya Out Sourcing Project) في Diyar United Company, Kuwait
  • الكويت - الكويت
  • يوليو 2009 إلى سبتمبر 2011

Managing Various classes of events, detecting incidents, managing routine operational activities and reporting on the status or performance of technology components
Administration and support for MS Exchange Server
Administration and Support for ISA Services
Administration and support for File/Print services
Administration and support for Patch management /antivirus
Administration and support for Active Directory, DHCP and DNS Services
Administration and support for terminal services
Administration and support for Server Virtualization Technologies( citrix Xen Server, Vmware ESXi server)
P2V Migration.
Change coordinator for servers related changes
Conduct test for change as required
Analyze server availability and capacity report and provide feedback to Project manger
Backup and restore procedures

System Administrator في GreenField Agriculture Co. W.L.L
  • الكويت
  • يونيو 2007 إلى يونيو 2009

Handling and managing computer network. Handling all kinds of hardware and software Troubleshooting, Maintenance & installation. Configuration & trouble shooting of switches, Modems, Internet servers (D-Link Accessories) & Print Servers. Monitoring Backup Staff. Designing, up gradation and estimation of inter network / intranet work. Segments. Evaluation, Recommendation and Cost estimation for new hardware & software, also to meet the future Perceptions. Managing all computer related hardware and Software inventory & Email severs and GPO and DC and Proxy servers and CITRIX META Frame.

Computer Instructor & Senior Network Administrator في Hussain Institute of Information Technology & Engineering
  • باكستان
  • يونيو 2006 إلى أبريل 2007

Teach MCSE, MCSA, CIT and web development courses.
Handling and managing computer network. Handling all kinds of hardware and software Troubleshooting, Maintenance & installation. Configuration & trouble shooting of switches, Modems, Internet servers (D-Link Accessories) & Print Servers. Monitoring Backup Staff. Designing, up gradation and estimation of inter network / intranet work. Segments. Evaluation, Recommendation and Cost estimation for new hardware & software, also to meet the future Perceptions. Managing all computer related hardware and Software inventory & Email severs and GPO and DC and Proxy servers and CITRIX META Frame.

MCSE Tutor & Networking Handling في Aims Institute of Commerce & Information Technology
  • باكستان
  • أكتوبر 2005 إلى مايو 2006

MCSE Tutor and Tech the DIT, PGD level class. Handling and managing networking of more than 25 Desktop computers, 2 Servers. Handling all kinds of hardware and software Troubleshooting, Maintenance & installation. Monitoring Backup Staff. Designing, up gradation and estimation of inter network / intra Network segments. Evaluation, Recommendation and Cost estimation for new hardware & software, also to meet the future Perceptions. Managing all computer related hardware and Software inventory.

Lab Incharge & Assistant Network Administrator في Center In Computer Excellence, Govt. Collage Jhang
  • باكستان
  • مارس 2004 إلى يونيو 2004

Installation and Maintenance of Computer Networks. Training different Computing Subjects to the Students in Computer Lab

الخلفية التعليمية

بكالوريوس, Computer Science & Information Technology
  • في Mohi-Ud-Din Islamic University
  • يونيو 2005

A degree which has included several courses related to network design and topologies, network administration and TCP/IP. Network management based BSc project: Managing security within a complex business environment Experience in applying network design techniques to reduce network administration. Familiarity with network management procedures and equipment in common use.

Specialties & Skills

Enterprise Vault
Backup Solutions
Virtualization
Windows Server
Exchange Server
Symantec Backup Exe
Microsoft Windows Server 2003
Microsoft Exchange Server 2003
Microsoft ISA Server 2004
Microsoft Exchange Server 2007
VMware View
Microsoft Windows Server 2008
Symantec Enterprise Vault for Exchange
VMware VSphere
Microsoft Exchange Server 2013
Symantec NetBackup
Microsoft Exchange 2010
Microsoft Windows Server 2012
Active Directory
Hyper -V

اللغات

الانجليزية
متمرّس
الأوردو
متمرّس

التدريب و الشهادات

Veeam Certified Engineer (VMCE) 9.5 (الشهادة)
تاريخ الدورة:
January 2019
Veeam Certified Engineer (تدريب)
معهد التدريب:
Ingram Micro Dubai
تاريخ الدورة:
June 2018
المدة:
40 ساعة
Nutanix Certified Professional (الشهادة)
تاريخ الدورة:
January 2019
Nutanix Platform Professional 5 (الشهادة)
تاريخ الدورة:
February 2018
MCITP – Enterprise Support Technician (الشهادة)
MCITP – Enterprise Messaging Administrator (الشهادة)
MCITP – Lync Server 2010 (الشهادة)
Symantec Technical Specialist on Symantec Management Platform 7.1 (الشهادة)
VMware Certified Professional – Datacenter Virtualization (الشهادة)
CompTIA Network + (الشهادة)
ITIL V3 Foundation Certified (الشهادة)
VMware Certified Professional – Datacenter Virtualization (الشهادة)
Symantec Technical Specialist on Symantec Client Management Suit (الشهادة)
Authorized Symantec Consultant Archiving & eDiscovery (الشهادة)
CompTIA Server + (الشهادة)
MCTS – Microsoft Exchange Server 2007, Configuration (الشهادة)
CompTIA A+ (الشهادة)
VMware Certified Professional – Desktop Virtualization (الشهادة)
MCTS – Server Virtualization with Hyper-V and System (الشهادة)
MCTS - Microsoft Windows Vista, Configuration (الشهادة)
MCITP - Server Administrator (الشهادة)
MCITP - Enterprise Administrator (الشهادة)
Symantec Technical Specialist on Backup Exec 2012 (الشهادة)
Symantec Technical Specialist on Symantec Mobile Device Management (الشهادة)
Vmware VSphere 5.5 Install and Configure (تدريب)
معهد التدريب:
Vmware
تاريخ الدورة:
October 2014
المدة:
48 ساعة
Symantec Netbackup 7.5 Administartion (تدريب)
معهد التدريب:
Symantec
تاريخ الدورة:
June 2014
Vmware Design WorkShop 5.X (تدريب)
معهد التدريب:
VMware
Symantec BackupExc BootCamp (تدريب)
معهد التدريب:
Symantec
تاريخ الدورة:
February 2013
Symantec Mobile Device Management BootCamp (تدريب)
معهد التدريب:
Symantec
تاريخ الدورة:
June 2013
Microsoft Lync 2013 - Ignite Workshop (تدريب)
معهد التدريب:
Microsoft
تاريخ الدورة:
January 2013
Symantec Enterprise Vault Administartion (تدريب)
معهد التدريب:
Symantec
تاريخ الدورة:
March 2013