Senior Technical Support Engineer
FutureTec
Total years of experience :18 years, 10 Months
Administration and support for MS Exchange Server 2010 / 2013
Administration and support for Patch management /antivirus
Administration and support for Hyper-V
Administration and support for Active Directory, DHCP and DNS Services
Administration and support for Server Virtualization Technologies (VMware ESXi server), P2V Migrations.
Involve in designing/ Implementing/Migrating Microsoft
Infrastructure including AD, DHCP, DNS, File/Print Server
Microsoft Exchange, Microsoft ISA, TMG
Implementation / Support for Symantec Endpoint Protection,
Symantec backup Exec 2012, Symantec Enterprise Vault for archiving, Symantec NetBackup
Design and implement Virtualization Infrastructure using VMware VSphere, Implementation of Vmware Replication using Veeam Backup and Replication Suit
Implementation of IBM SystemX, IBM Storewiz V7000, V3700
Involves in Presales preparing BOQ / Design Solution for IBM,
Microsoft, VMware, Symantec Backup Exec products
Directly associated in the projects, which involve pre-sales meetings, formulating BOQ, project design, requirements & implementation.
Constant communication with end customer for regular updates & quality of work feedback.
Major Projects:
Kuwait National Petrolium - Migrate & Redesign Enteprise Vault Enviroment
Agility Logistics - Migrate & Upgarde Enterprise Vault for Exchange to verion 11.0.4 CHF5
Agility Logistics - NetBackup Implementation
Central Bank of Kuwait - Enterprise Vault Migration from 32bit to 64 Bit
SoftTech Infrastructure Consolidation, AD Migration from 2003 to 2012 R2 and Exchange Server Migration from 2003 to 2013
Mawast Haj & Ummrah Exchange Server Migration from 2007 to 2013
Mawsat Haj & Ummrah AD Migration from 2003 to 2012 R2
KNET Exchange Server Migration from 2010 to 2013
KNET AD & File Server Migration from 2003 to 2012 R
PIC - Enterprise Vault Migration from 32bit to 64 Bit
National Bank of Kuwait - Enterprise Vault Vault Store Migration from NetApp to EMC Centera
Boubyan Bank - Email archiving & EDiscovery
Implementation using Enterprise vault 10.0.4
OnCost - Email archiving using Enterprise Vault
Abyat - Email archiving & EDiscovery Implementation using
Enterprise vault 10.0.4
ATC - Email archiving using Enterprise Vault
Ayan Leasing - Netbackup upgrade from 7.1 to 7.6.1.1
KMFEC - Netbackup upgrade from 7.1 to 7.6.0.1
Kuwait International Bank - Enterprise Vault upgrade from 10.0.1 to 10.0.4 CHF3
Dabous Cardiology Hospital - Backup solution implementation
Gulf Consult - Archiving & EDiscovery Implementation using
Enterprise vault 10.0.4
Gulf Consult - NetBackup Implementation
Boubyan Bank - Altris deployment solution implementation
KMFEC - Enterprise Vault upgrade from 32bit 9.0 to 64bit 10.0.4
KDD - Enterprise Vault migration from 32bit 9.1 to 64bit 10.0.4
Kuwait Energy - Enterprise Vault migration from 32bit 9.1 to 64bit 10.0.4
Managing Various classes of events, detecting incidents, managing routine operational activities and reporting on the status or performance of technology components
Administration and support for MS Exchange Server 2010
Administration and support for Patch management /antivirus
Administration and support for Active Directory, DHCP and DNS Services
Administration and support for Server Virtualization Technologies( VMware ESXi server)
P2V Migration.
Change coordinator for servers related changes
Conduct test for change as required
Analyze server availability and capacity report and provide feedback to Project manger
Backup and restore procedures
Managing Various classes of events, detecting incidents, managing routine operational activities and reporting on the status or performance of technology components
Administration and support for MS Exchange Server
Administration and Support for ISA Services
Administration and support for File/Print services
Administration and support for Patch management /antivirus
Administration and support for Active Directory, DHCP and DNS Services
Administration and support for terminal services
Administration and support for Server Virtualization Technologies( citrix Xen Server, Vmware ESXi server)
P2V Migration.
Change coordinator for servers related changes
Conduct test for change as required
Analyze server availability and capacity report and provide feedback to Project manger
Backup and restore procedures
Handling and managing computer network. Handling all kinds of hardware and software Troubleshooting, Maintenance & installation. Configuration & trouble shooting of switches, Modems, Internet servers (D-Link Accessories) & Print Servers. Monitoring Backup Staff. Designing, up gradation and estimation of inter network / intranet work. Segments. Evaluation, Recommendation and Cost estimation for new hardware & software, also to meet the future Perceptions. Managing all computer related hardware and Software inventory & Email severs and GPO and DC and Proxy servers and CITRIX META Frame.
Teach MCSE, MCSA, CIT and web development courses.
Handling and managing computer network. Handling all kinds of hardware and software Troubleshooting, Maintenance & installation. Configuration & trouble shooting of switches, Modems, Internet servers (D-Link Accessories) & Print Servers. Monitoring Backup Staff. Designing, up gradation and estimation of inter network / intranet work. Segments. Evaluation, Recommendation and Cost estimation for new hardware & software, also to meet the future Perceptions. Managing all computer related hardware and Software inventory & Email severs and GPO and DC and Proxy servers and CITRIX META Frame.
MCSE Tutor and Tech the DIT, PGD level class. Handling and managing networking of more than 25 Desktop computers, 2 Servers. Handling all kinds of hardware and software Troubleshooting, Maintenance & installation. Monitoring Backup Staff. Designing, up gradation and estimation of inter network / intra Network segments. Evaluation, Recommendation and Cost estimation for new hardware & software, also to meet the future Perceptions. Managing all computer related hardware and Software inventory.
Installation and Maintenance of Computer Networks. Training different Computing Subjects to the Students in Computer Lab
A degree which has included several courses related to network design and topologies, network administration and TCP/IP. Network management based BSc project: Managing security within a complex business environment Experience in applying network design techniques to reduce network administration. Familiarity with network management procedures and equipment in common use.