Qamar Qutaishat, Senior Coordinator - Corporate Fundraising at KHCF

Qamar Qutaishat

Senior Coordinator - Corporate Fundraising at KHCF

King Hussein Cancer Foundation

Lieu
Jordanie
Éducation
Baccalauréat, Computer Science
Expérience
11 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 11 Mois

Senior Coordinator - Corporate Fundraising at KHCF à King Hussein Cancer Foundation
  • Jordanie - Amman
  • Je travaille ici depuis septembre 2023

o Conduct research on potential fundraising institutional partners.
o Arrange meetings with potential partners and maintain existing relations with partners by doing the necessary follow up such as calls, emails, attending meetings etc.
o Support all fundraising activities related to events, corporate donors, and sponsorships.
o Support in preparing action plans, budgets, and analysis reports for programs.
o Support all the arrangements for the programs events by preparing seating plan, agenda, talking points and venue set up...etc.
o Prepare the needed agreements, thank you letters, reports and any other correspondences.
o Coordinate with the Marketing & Communications Department regarding the required materials’ designs and media coverage.
o Assist in preparing the budget and annual action plans for the programs.

Loyalty & Retention Service Sr. Officer at Umniah à Umniah
  • Jordanie - Amman
  • février 2020 à août 2023

o Assisted customers with inquiries, complaints, and service requests.
o Maintained accurate records of customer interactions and transactions.
o Escalated complex issues to the appropriate department for resolution.
o Collaborated with cross-functional teams to ensure timely and effective resolution of customer issues.
o Participated in ongoing training to improve customer service skills.

Call Center Team Leader à Umniah Telecommunications
  • Jordanie
  • juin 2015 à janvier 2020

Assisted customers with inquiries, complaints, and service requests. Maintained accurate records of customer interactions and transactions. Escalated complex issues to the appropriate department for resolution. Collaborated with cross-functional teams to ensure timely and effective resolution of customer issues. Participated in ongoing training to improve customer service skills.

Sales Representative à Umniah Telecommunications
  • Jordanie
  • juillet 2012 à mai 2015

Prospect and generate leads to build a pipeline of potential customers. Conduct product presentations to potential customers to showcase product features and benefits. Negotiate and close sales deals to achieve sales targets.

Éducation

Baccalauréat, Computer Science
  • à The Hashemite University
  • juillet 2011

Specialties & Skills

Communication Skills
After Sales Support
TeamViewer
Microsoft Office
TELECOMMUNICATIONS
C (PROGRAMMING LANGUAGE)
CUSTOMER SERVICE
PRESENTATIONS
TECHNICAL SERVICES
PYTHON (PROGRAMMING LANGUAGE)
AGILE SOFTWARE DEVELOPMENT
COMPUTER SCIENCE
ECLIPSE (SOFTWARE)

Profils Sociaux

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Langues

Anglais
Expert

Formation et Diplômes

Trainer of Trainers (Certificat)
Date de la formation:
January 2023