قمر قطيشات, Senior Coordinator - Corporate Fundraising at KHCF

قمر قطيشات

Senior Coordinator - Corporate Fundraising at KHCF

King Hussein Cancer Foundation

البلد
الأردن
التعليم
بكالوريوس, Computer Science
الخبرات
11 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 11 أشهر

Senior Coordinator - Corporate Fundraising at KHCF في King Hussein Cancer Foundation
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ سبتمبر 2023

o Conduct research on potential fundraising institutional partners.
o Arrange meetings with potential partners and maintain existing relations with partners by doing the necessary follow up such as calls, emails, attending meetings etc.
o Support all fundraising activities related to events, corporate donors, and sponsorships.
o Support in preparing action plans, budgets, and analysis reports for programs.
o Support all the arrangements for the programs events by preparing seating plan, agenda, talking points and venue set up...etc.
o Prepare the needed agreements, thank you letters, reports and any other correspondences.
o Coordinate with the Marketing & Communications Department regarding the required materials’ designs and media coverage.
o Assist in preparing the budget and annual action plans for the programs.

Loyalty & Retention Service Sr. Officer at Umniah في Umniah
  • الأردن - عمان
  • فبراير 2020 إلى أغسطس 2023

o Assisted customers with inquiries, complaints, and service requests.
o Maintained accurate records of customer interactions and transactions.
o Escalated complex issues to the appropriate department for resolution.
o Collaborated with cross-functional teams to ensure timely and effective resolution of customer issues.
o Participated in ongoing training to improve customer service skills.

Call Center Team Leader في Umniah Telecommunications
  • الأردن
  • يونيو 2015 إلى يناير 2020

Assisted customers with inquiries, complaints, and service requests. Maintained accurate records of customer interactions and transactions. Escalated complex issues to the appropriate department for resolution. Collaborated with cross-functional teams to ensure timely and effective resolution of customer issues. Participated in ongoing training to improve customer service skills.

Sales Representative في Umniah Telecommunications
  • الأردن
  • يوليو 2012 إلى مايو 2015

Prospect and generate leads to build a pipeline of potential customers. Conduct product presentations to potential customers to showcase product features and benefits. Negotiate and close sales deals to achieve sales targets.

الخلفية التعليمية

بكالوريوس, Computer Science
  • في The Hashemite University
  • يوليو 2011

Specialties & Skills

Communication Skills
After Sales Support
TeamViewer
Microsoft Office
TELECOMMUNICATIONS
C (PROGRAMMING LANGUAGE)
CUSTOMER SERVICE
PRESENTATIONS
TECHNICAL SERVICES
PYTHON (PROGRAMMING LANGUAGE)
AGILE SOFTWARE DEVELOPMENT
COMPUTER SCIENCE
ECLIPSE (SOFTWARE)

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

Trainer of Trainers (الشهادة)
تاريخ الدورة:
January 2023