Qasim Ali, Training Services Administrator

Qasim Ali

Training Services Administrator

Tarmac

Location
United Kingdom - Birmingham
Education
Diploma, ICT National Diploma
Experience
2 years, 11 Months

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Work Experience

Total years of experience :2 years, 11 Months

Training Services Administrator at Tarmac
  • United Kingdom - Birmingham
  • March 2016 to April 2016

Employee training administration (course bookings, joining instructions, course facilities, liason with trainers) transacted on time within HR policies, service level agreements and timetables
Processing data transactions using SAP Systems

HR Administrator at NorthgateArinso
  • United Kingdom - Birmingham
  • November 2013 to December 2015

To assist clients and management to all HR and Org Management matters.
Processing data changes and starter forms using SAP Systems
Ensure data is received in the right format and in time to complete payroll and agreed deadlines
Prioritises and action daily tasks to be accomplished to meet SLA
Respond to requests, queries and complaints from external customers in a friendly and efficient manner
Receive and record customer enquiries and escalate to Line Managers where appropriate.

Customer Service Advisor at Natwest Bank
  • United Kingdom - Birmingham
  • January 2013 to July 2013

To assist clients and management to all HR and Org Management matters.
Processing data changes and starter forms using SAP Systems
Ensure data is received in the right format and in time to complete payroll and agreed deadlines
Prioritises and action daily tasks to be accomplished to meet SLA
Respond to requests, queries and complaints from external customers in a friendly and efficient manner
Receive and record customer enquiries and escalate to Line Managers where appropriate.

Education

Diploma, ICT National Diploma
  • at South Birmingham College
  • July 2009
High school or equivalent, BTEC ICT Practitioner's Level 2
  • at South Birmingham College
  • July 2008

Specialties & Skills

Sap Systems
Microsoft Office Packages
Microsoft Excel

Languages

English
Native Speaker
Urdu
Intermediate