Qays Ajlouni, Head of  IT Operations

Qays Ajlouni

Head of IT Operations

Consolidated Contractors Company - United Arab Emirates

Lieu
Jordanie - Amman
Éducation
Baccalauréat, electrical engineering with computer subspecialty
Expérience
24 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :24 years, 3 Mois

Head of IT Operations à Consolidated Contractors Company - United Arab Emirates
  • Émirats Arabes Unis - Abu Dhabi
  • décembre 2012 à mai 2021

Manage IT operations for TCAJV ( we have a computer network with more than one thousand users, multi VLANs, multi-locations, and VMware Datacenter environment).
Continually improvement of IT services to fulfill changes in business requirements.
Managing IT Risks and govern IT business continuity plans.
Leading IT operations team to maximize business support and remove roadblocks for IT clients allowing them to focus on productivity.
Providing day to day support for data center and computer network.
Manage IT resources to ensure best utilization.
Manage IT procurement and negotiate related contracts with vendors.

Head of IT Section à CCC-Group,UAE
  • Émirats Arabes Unis - Abu Dhabi
  • janvier 2012 à novembre 2012

Constructing and managing IT infrastructure for the project.
Establishing and managing IT support team.
Managing IT communications requirements for site-office and camp locations.
Managing client’s IT requirements.
Managing IT operations

Head of IT Section à Consolidated Contractors Company - Libya
  • Libye - Tripoli
  • janvier 2008 à juin 2011

Establishing IT infrastructure for Libya offices and projects.
Acquiring, coaching and developing IT personnel to support projects and managing office.
Managing IT operations for managing office and providing high level IT support for projects.
Prepare IT cost estimates for new projects including infrastructure, hardware, software and running costs
Planning and executing IT communication plans for all sites.
Establishing and managing relationships with ISPs, vendors and other IT stakeholders

Senior IT Area Coordinator à Consolidated Contractors Company - Egypt
  • Egypte - Le Caire
  • septembre 2007 à décembre 2007

• High level IT support for managing office and current project.
• IT infrastructure construction and support for new projects.
• Acquiring IT staff for different sites, providing them with training, coaching and mentoring.
• Managing IT operation for area office and providing high level IT support for projects

Senior IT Area Coordinator à The Morganti Group - Jordan
  • Japon
  • février 2004 à août 2007

• High level IT support for managing office and current project.
• IT infrastructure construction and support for new projects.
• Acquiring IT staff for different sites, providing them with training, coaching and mentoring.
• Managing IT operation for area office and providing high level IT support for projects.

IT Support Engineer à Consolidated Contractors Company,greece
  • Grèce
  • avril 2001 à janvier 2004

• Multi-level IT support for managing office, projects and other offices around the world.
• Implementing IT upgrades and continuous improvements for all sites.
• Construction of new IT infrastructure for new projects and offices.
• Conduct research and development for IT Department.

Computer & Network administrator à National center for human resources development
  • Jordanie - Amman
  • janvier 2000 à février 2001

• Computer network management, web development and general IT supports.
• Websites development, publishing and supervising.
• Database design and management.

Hardware division Manager à Arab Computer Center
  • Arabie Saoudite - Khobar
  • octobre 1998 à décembre 1999

• IT team leading and tasks distribution.
• Computer network design, development, and supervision.
• Performing Pre-sales and sales activities, offering and pricing

IT Support Engineer à Applied technical systems
  • Jordanie - Amman
  • juillet 1996 à août 1998

• Computer network hardware/software installation and support.
• Servers and desktops Installation and support.
• General IT support for other companies under support contracts.

Éducation

Baccalauréat, electrical engineering with computer subspecialty
  • à Jordan University of Science and Technology
  • janvier 1996

Specialties & Skills

Project Management
Risk Management
Strategic Technology Planning
IT Infrastructure Management
COMPUTER HARDWARE
CUSTOMER RELATIONS
Microsoft, VMware, HP servers, HP storage, Cisco, Citrix and Barracuda products, solutions, implemen
RISK management
• Expert in strategic Information technology design, management and operations
• Expert in data center and virtual environment design, implementation and management
• Planning oriented, Focuses on continual improvement, agility and proactive approaches
information technology security and business continuity requirements
project management
computer network infrastructure design, implementation and management
Expert in anti-virus and anti-spam products

Langues

Arabe
Langue Maternelle
Anglais
Expert

Adhésions

Jordan engineering association
  • Member
  • July 1996
Project management institute
  • Member
  • January 2017

Formation et Diplômes

PMI-ACP exam prep. (Formation)
Institut de formation:
technical institute of America
Date de la formation:
August 2022
Durée:
21 heures
ITIL4 foundation (Certificat)
Date de la formation:
June 2022
Project management professional (PMI-PMP) (Certificat)
Date de la formation:
January 2017
Valide jusqu'à:
January 2024
Project management professional (PMI-PMP) (Certificat)
Date de la formation:
January 2018
Valide jusqu'à:
February 2024
Core solutions for Microsoft Lync server 2013 (Formation)
Institut de formation:
Consolidate Contractors Company
Date de la formation:
January 2014
• Configuring, Managing and Troubleshooting Microsoft Exchange 2013 (Formation)
Institut de formation:
Consolidate Contractors Company
Date de la formation:
October 2015
Ethics and anti-corruption training (Formation)
Institut de formation:
Consolidate Contractors Company
Date de la formation:
May 2015
Quality management training (Formation)
Institut de formation:
Consolidate Contractors Company
Date de la formation:
April 2017
Durée:
10 heures
Risk management training (Formation)
Institut de formation:
Consolidate contractors company
Date de la formation:
October 2017
Durée:
15 heures
MCSE (Certificat)
Date de la formation:
October 2000

Loisirs

  • Body building
  • Walking
  • Swimming