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Qudsia Hina, Manager

Qudsia Hina

Manager

FINCA MICROFINANCE BANK

Location
Pakistan
Education
Bachelor's degree, Commerce
Experience
15 years, 2 Months

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Work Experience

Total years of experience :15 years, 2 Months

Manager at FINCA MICROFINANCE BANK
  • Pakistan
  • My current job since June 2014

operation manager...manage branch operations and internal control

Customer Services Officer at FINCA Microfinance Bank Ltd.
  • Pakistan - Islamabad
  • September 2008 to November 2013

Customer Care
General banking operations
Customer Services

Education

Bachelor's degree, Commerce
  • at Gujranwala College Of Commerce
  • September 2005

Specialties & Skills

Communication Skills
+Endorse 1
Proactivity
+Endorse 1
Computer Skills
+Endorse 0
Customer Service
+Endorse 0
Time Management
+Endorse 0

Languages

English
Intermediate
Urdu
Expert

Training and Certifications

Training on customer care & cash management (Training)
Training Institute:
The Institute Of Bankers Pakistan
Date Attended:
February 2011
2 days training on high performance customer care (Training)
Training Institute:
Kashf Microfinance Bank Ltd.
Date Attended:
August 2011
2 days traning on customer care (Training)
Training Institute:
Kashf Microfinance Bank Ltd.
Date Attended:
December 2010
one day training on excellence in customer care (Training)
Training Institute:
Kashf Microfinance Bank Ltd.
Date Attended:
April 2012