Queenie Pineda

• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Assisted client’s customers by answering questions and fulfilling requests.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Accurately managed all of the transactions with clients to avoid any discrepancies.
• Tracked transactions of balance sheets and report any discrepancies if available.
• Greeted customers and offered top-notch customer service to increase satisfaction and retention rates.
• Resolved client complaints efficiently on a timely and professional manner to avoid any client loss.
• Balanced cash drawers and prepared store deposits and completed necessary paperwork for closing activities.
• Counted back correct change, ensure bank checks filled correctly, or asking to review identification for credit card purchases and ensure the client receives receipt for the transactions.