Inside Business Partner
FranklinCovey Middle East
Total years of experience :8 years, 5 Months
• Prospecting and finding new opportunities through out the region.
• Achieving weekly F2F targets.
• Achieving yearly sales target (Achieved 107% in 2017).
• Following up with existing clients on daily bases.
• Coordinating workshops with clients (time / venue / room requirements / logistics etc.).
• Entering clean - correct data on company’s CRM system (Salesforce.com).
• Coordinating events and following up with invitees.
• Editing supporting documents based on different needs.
• Continuous after sales support.
• Achieving sales targets monthly as a team.
• Providing the device that meets the customer needs to ensure and exceed customer satisfaction.
• Achieving quality standards determined by the company such as professionalism in selling mobile devices and mobile accessories.
• After-sales service.
• Solving customer technical problems related to devices.
• Co-operating with the maintenance department in order to repair devices in less than three days.
• Implementing measures on an on-going basis to improve the customer service department.
• After-sales service.
• Daily reconciliation with the financial department.
• Fresh graduate • Accomplished communication skills, both written and verbal, developed through numerous essays and presentations. • Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint. • Graduation project: Commercial comparison between the three-telecommunication operators in Jordan (Zain, Orange, and Umniah). o Highest grade for fall 2017 graduates (95%, A+)