Raad  Abuajreh, Director of Facility Management & Administrative Services

Raad Abuajreh

Director of Facility Management & Administrative Services

Financial Academy

Location
Saudi Arabia - Riyadh
Education
Master's degree, Business Administration
Experience
15 years, 6 Months

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Work Experience

Total years of experience :15 years, 6 Months

Director of Facility Management & Administrative Services at Financial Academy
  • Saudi Arabia - Riyadh
  • My current job since July 2019

Designation Chronology:
• Jan 2023- Present: Director of Facility Management & Administrative Services
• Jul 2019 - Dec 2022: General Facilities Sr. Manager
Accomplishments:
• Joined the organization as General Facilities Sr. Manager and moved up the career trajectories to merit promotion to the position of Director of Facility Management & Administrative Services, owing to outstanding performance.
• Orchestrated the seamless fit-out of the illustrious Financial Academy's new building at the King Abdullah Financial District (KAFD), demonstrating unparalleled project management prowess with a budget surpassing 50 million SR.
• Led the renovation project of the Financial Academy Building SAMA HQ4, a sprawling edifice spanning 20, 000 Sqm, reshaping its infrastructure to align with modern standards of excellence.
• Established the Facility Management Department at the Financial Academy from the ground up, laying the foundation for comprehensive and efficient facility operations, (leveraging local and international facilities best practices
• Proven track record of orchestrating and executing unparalleled facility management strategies. Proficient in PMO governance, operational optimization, asset lifecycle analysis, and project management.
• Known for constantly achieving FM KPIs and currently working on obtaining ISO 41001:2018 facility management certificate for the building.
Key Responsibilities - Director of Facility Management & Administrative Services:
• Handpicked to lead facility management services and strategic leadership, overseeing end-to-end project lifecycles and aligning Facilities Management strategies with the academy's vision.
• Taking pride in efficiently managing facilities, projects, services, operations, and personnel to enhance occupants experiences by establishing industry-leading performance metrics (KPIs) reflecting the superior nature of the academy.
• Providing strategic oversight and direction, managing all building systems, and ensuring optimal functioning of mechanical, electrical, fire/life safety, plumbing, and waste systems.


Key Responsibilities - General Facilities Sr. Manager:
• Adroit in managing the whole spectrum of facility management activities right from planning; maintenance, budgeting; and coordinating between internal projects teams/external consultants & contractors until successful completion and compliance with established standards.
• Provided end-to-end prioritization and implementation of PMO governance plans, setting new benchmarks for O&M, renovation, and fit-out projects in addition to introducing/monitoring operational KPIs.
• Conducted comprehensive asset lifecycle cost analysis, optimizing total cost of ownership and ensuring maximum ROI. Implemented Planned Preventative Maintenance (PPM) programs, safeguarding the integrity and functionality of the entire facility.
• Provided excellent and sustainable facilities management services, and supervised all maintenance-related activities, including mechanical, plumbing, and energy systems, ensuring seamless operation and minimal downtime.
• Managed ongoing facilities operations and expansion projects, collaborating with internal teams and external contractors, streamlining internal maintenance strategies, aligning them with organizational objectives and industry standards.
• Responsively addressed staff and stakeholder requests about office management tasks, ensuring seamless operations and optimal utilization of resources.
• Performed and addressed Corrective Maintenance needs, swiftly resolving deficiencies and ensuring uninterrupted facility operations.
• Defined specific RFPs for cleaning, maintenance, and transportation, adeptly managing all associated activities to ensure service excellence and cost-effectiveness.

Officer, General Facilities at Capital Market Authority
  • Saudi Arabia - Riyadh
  • November 2008 to September 2020

Officer, General Facilities
• Spearheaded the development and execution of annual working plans for general facilities, executed planned Preventative Maintenance (PPM) for the entire facility, meticulously outlining targeted budgets, goals, and KPIs, resulting in streamlined operations and cost-efficiency.
• Offered vital inputs to modification and expansion projects, collaborating seamlessly with maintenance units, external contractors, and vendors, ensuring seamless execution within stipulated timelines and budgets.
• Crafted bespoke RFPs for maintenance, cleaning, and hospitality contracts, leveraging keen negotiation skills to secure favorable terms and maximize value for the organization.
• Orchestrated all aspects of staff office management activities, including office services, communication services, transportation, and fleet management, fostering a conducive work environment conducive to productivity and collaboration.
• Spearheaded inventory management initiatives, streamlining asset tracking processes and minimizing redundancy while ensuring regulatory compliance and mitigating operational risks.

Maintenance Eng. Assistant Nov 2008 - Sept 2014
Saudi Aramco
• Played a pivotal role in the upgrade and digitization of numerous machinery, including the Horizontal Borer Machine, from manual to CNC, enhancing operational efficiency and productivity.
• Directed daily work activities of staff, maintaining a safe, secure, and compliant work environment at all times.
• Provided technical and content support to the Forman of Maintenance unit, facilitating seamless communication and collaboration.
• Managed all requests for spare parts, ensuring timely procurement and efficient resource utilization.
• Identified areas of improvement within unit processes, mitigating risks and optimizing operational efficiency.
• Prepared comprehensive technical reports and monthly status reports, showcasing the unit's achievements and progress.

Education

Master's degree, Business Administration
  • at University of Baltimore & Towson University
  • December 2017

Global Conference on Business and Finance (01/2017 – 01/2017) Certified Participant of this conference took place on Las Vegas from Jan 2 - Jan 5 -2017

Diploma, English as a Second Language
  • at ELI University of Delaware
  • February 2016

Certificate of Advanced Level in English Proficiency. Followed by an IELTS Score of 6.5.

Bachelor's degree, Human Resources
  • at King Abdulaziz University
  • June 2013

Specialties & Skills

Leadership
Staff Training
Cost Savings
Knowledge Sharing
Communication/Interpersonal & Analytical Skills
FM Maintenance Professional
Conflict Resolution
Strategic Leadership
Cross-functional Leadership
Facility Management
Resource Allocation and Optimization
Project Planning and Execution
Research
Training
MS Office
Tutoring
Team Player
Presentations
Business Strategies
Critical thinking
Mechanical Engineering Background
Communication
Group Dynamics
Stakeholder Engagement and Relationship Management
Visionary Thinking
Policy Development and Implementation
Operational Excellence
Compliance and Risk Management
Innovative Problem-solving
Space Management
MS Dynamic Professional

Languages

English
Expert

Memberships

Saudi Student Association at University of Baltimore
  • Community engagement specialist & Academic tutor
  • January 2016
Saudi Student Association at University of Delaware
  • Community engagement specialist & Academic tutor
  • October 2014

Training and Certifications

Basics of KPI, National Center for Performance Measurement (Certificate)
Date Attended:
January 2021
Project Manager Professional PMP, PMI (Certificate)
Date Attended:
May 2021
Certified Facility Manager CFM, IFMA (Certificate)
Date Attended:
November 2022
C-SBP Certified Strategy and Business Planning Professional, The KPI Institute (Certificate)
Date Attended:
October 2023