Raad Al Ghamdi, Senior Business Analyst

Raad Al Ghamdi

Senior Business Analyst

Abdul Latif Jameel United Finance

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, BACHELOR OF COMPUTER SCIENCE
Experience
10 years, 3 Months

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Work Experience

Total years of experience :10 years, 3 Months

Senior Business Analyst at Abdul Latif Jameel United Finance
  • Saudi Arabia - Jeddah
  • My current job since August 2021

Main Responsibilities:
• Collaborated with stakeholders to identify business needs and requirements, resulting in a 20% increase in project alignment.
• Conducted research and analysis to evaluate business problems, opportunities, and solutions, leading to the implementation of cost-saving measures.
• Documented and communicated business requirements and specifications to IT teams, ensuring a 95% accuracy rate in software development.
• Facilitated communication between business and IT teams to ensure alignment on project goals and requirements, resulting in a 30% decrease in miscommunication. Main Achievements:
• Contributed to the successful launch of three major projects by participating in their development, testing, and implementation of software applications or systems.
• Reduced user errors by 50% by providing training and support to end-users on new software applications or systems.
• Improved system efficiency by 15% through monitoring and evaluating the effectiveness of implemented solutions and recommending improvements.
• Enhanced the teams knowledge base by staying up-to-date with industry trends, technologies, and best practices related to business analysis and finance.

Senior Quality Assurance Analyst at Abdul Latif Jameel United Finance - KSA
  • Saudi Arabia - Jeddah
  • January 2018 to August 2021
Quality Assurance Analyst at Abdul Latif Jameel United Finance - KSA
  • Saudi Arabia - Jeddah
  • September 2014 to December 2017

Main Responsibilities:
• Analyzed project requirements to identify bugs and resolve issues in a timely manner.
• Managed onsite testing for customers, aligning with project specifications. Main Achievements:
• Successfully set and achieved product quality objectives while meeting product specifications.
• Oversaw process checks, ensuring proper execution and adherence to correct frequency.

Customer Care at CCC
  • Saudi Arabia - Jeddah
  • December 2013 to August 2014

الرد على اتصالات العملاء ورفع بلاغات للاعطال وعمل اشتراكات جديدة للانترنت والهاتف وترقية الباقات

Education

Bachelor's degree, BACHELOR OF COMPUTER SCIENCE
  • at King Abdul-Aziz University
  • January 2024

خريج جامعة الملك عبدالعزيز كلية الحاسبات وتقنية المعلومات قسم علوم حاسبات

Master's degree, Master of Business Administration,
  • at 2023 King Abdulaziz University
  • July 2023
Bachelor's degree, BS
  • at King AbdulAziz University
  • January 2013

Specialties & Skills

QA Automation
Web Testing
Test Cases
Software Quality Assurance
Development
PRODUCT QUALITY (QA/QC)
BUSINESS ANALYSIS
BUSINESS REQUIREMENTS
COMMUNICATIONS
TECHNICAL DOCUMENTATION
SOFTWARE DEVELOPMENT
REDUCTION (COMPLEXITY)
RESEARCH
ANALYTICAL THINKING
BUSINESS ACUMEN
Excellent knowledge of Microsoft Office
Microsoft test manager

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Quality Assurance (Training)
Training Institute:
Saudi Federation for Cybersecurity, Programming and Drones
Date Attended:
July 2019
Duration:
20 hours