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Raafat Yosry, Head of Quality & Food Safety

Raafat Yosry

Head of Quality & Food Safety·Danone

Egypt

Bachelor's degree, Pharmacy

Work experience

Total years of experience: 18 years, 10 months

Head of Quality & Food Safety

October 2023 - Present

Danone

Cairo, Egypt

October 2023 - Present

1. Quality in all the CBU products, processes & projects
 Ensures Food Safety & Conformity of all products / services / systems.
 Ensures that Quality is part of all working instructions.
 Builds & steers a Quality Improvement Plan, consistent with the CBU Quality Business plan and corporate directives.
 Develops process capability & Quality visual management at all steps of upstream (including Farm) / production / maintenance.
 Promotes Risk Assessment and “Built-in Quality” in all projects: productivity, new products, new equipment.
 Supports organizing audits Vs internal & external referential and uses them as improvement opportunities.

2. Quality skills & attitudes in all the CBU teams:
 Combines a high reactivity to problems with perseverant management of the Medium / Long Term Quality Improvement Plan.
 Organizes trainings & coach relevant CBU teams for daily quality management, particularly First Line Managers.
 Builds a common vision and related behaviors, to be shared by all the CBU teams.

3. External relations:
 Ensures compliance with existing food regulation and create conditions for its favorable evolution in the CBU.

4. People management:
 Develops QFS team, encourages relation with external (universities, relevant bodies) to both develop competencies & attract talents.
 Organizes trainings & coach plant teams for daily quality management, particularly First Line Managers.
 Develops the Quality team and promotes moves from and to other functions.
 Support the implementation of culture of quality in the Q&FS department (iCare).
________________________________________

Company industry:
FMCG
Job role:
Quality Control

Quality Control/Quality Assurance Manager

February 2021 - September 2023

DANONE Egyp

Egypt

February 2021 - September 2023

Plant Quality - Farm Quality - COMAN Quality - Supplier Quality Assurance

Company industry:
Human Resources Outsourcing
Job role:
Quality Control

Central Lab Manager (Dairy & Farm)

August 2020 - January 2021

Danone

Cairo, Egypt

August 2020 - January 2021

1. Finished Product quality:
 Ensures Food Safety & Conformity of all products delivered to market, consistently with the overall SQCDME Plant performance.
 Optimizes the Plant & Farm Laboratories in its four dimensions: production / expertise / training / exemplarity.

2. Quality in all the Plant processes & projects:
 Implements the Incoming Inspection process, with strong feed -back toward Suppliers.
 Builds & steers a Plants (Dairy & Farm) Quality Improvement Plan, consistent with the CBU Quality Business plan and corporate directives.
 Eradicates critical problems with strong PDCA.

3. Quality skills & attitudes in all Plants teams:
 Develops the Quality team (Dairy & Farm), and promotes moves from and to other functions.
 As member of Plant Managing Committee, contributes to the Plant SQCDME performance as a whole.
 Managing all laboratories (Microbiology-Chemical- Physical-Milk-R&P) and responsible for managing the lab staff.
 Accountable for all analysis from raw (milk & material) and pack to the finished product.
 Accountable for all results (Micro, Chemical and R&P).

Company industry:
FMCG
Job role:
Quality Control

Labs, raw & Packs Quality Manager

October 2017 - July 2020

Danone

Cairo, Egypt

October 2017 - July 2020

 Managing all laboratories (Microbiology-Chemical-Milk-R&P) and responsible for managing the lab staff.
 Accountable for all analysis from raw and pack to the finished product.
 Accountable for all results (Micro, Chemical and R&P).
 Accountable for all results accuracy.
 Responsible for all communications done by the lab staff (mails, docs ….).
 Accountable for the IDP (Individual development Plan) for the Lab Team.
 Managing the Control Plan, Monitoring Plan, ABC and API.
 Sharing the quality KPIs’ updates on regular basis with industrial and other business committees.
 Building the laboratories Budget with the finance team.
 Building the plans for laboratories revamp and introducing new technologies for analysis.
 Working on improving the analysis performance by improving the methods of analysis and facilitating the working environment.
 Building the proficiency testing calendar to improve the laboratory team performance.
 Managing incoming materials inspection and Hold/Release of received materials.
 Contributes to Suppliers selection and evaluation; with “veto” authority.
 Ensures the “no spec no buy” implementation through the sourcing process.
 Participates in raws and packs specifications development as well as Validation regarding Quality & Food Safety, fosters specifications improvement in collaboration with R&D.
 Steers the raws and packs Food Safety & quality continuous improvement programs at Suppliers based on Danone standard, by monitoring quality of raws and packs KPIs.
 Provides technical support and expertise in materials quality related problem solving, risk analysis and crisis management.
 Represents quality (consumer) in raw and packs homologation, innovation and renovation projects.

Company industry:
FMCG
Job role:
Quality Control

Plant Productivity & Sustainability Manager

April 2016 - September 2017

PepsiCO

Cairo, Egypt

April 2016 - September 2017

 Leading the Capability & Sustainability agenda for Port Said Plant.
 Leading the Capability building process throughout the implementation and sustain of Best Practice Tools in Port Said Plant.
 Lead the KPIs tracking system and develop analysis tools and Corrective Action Plans for Port Said Plant.
 Lead the Operations Division AOP, start Plan, quarterly forecasting Monthly phasing setting and cost tracking Analysis Role.
 Leading the Optimization & Developing of Operations headcount structure.
 Provide support to the Operation Director in the development and execution of the operation capability roadmap.
 Train the Plant Capability Managers / receptors on Pepsi Best Practice Tools.
 Provide on-going problem solving support to the operation unit to sustain and continually improve performance.
 Track, analyze and report results linked to Best Practice implementation.
 Provide support and facilitate the development of local problem identification and process improvement.
 Manage the Technical Training Process for the Ops Department within Port Said Plant.
 Provide management support and oversee Sustainability Initiatives.
 Compile and provide summary performance reviews to Plant Manager.
 Identify Sustainability goals & advocate for resources.
 Ensure implementation of policies related to PepsiCo’s sustainability system.
 Modify building practices to promote healthy environments as well as energy and resource efficiency as increasing recycling, preventing waste and pollution.
 Implement Resource conservation & Sustainability Programs & Best Practices, including conducting trainings & developing Action Plans

Company industry:
FMCG
Job role:
Manufacturing

Beverage process Manager (Syrup room and water treatment)

July 2014 - March 2016

PepsiCO

Cairo, Egypt

July 2014 - March 2016

 Responsible for managing the syrup room, sugar dissolving and the two water treatment units (Coagulation and RO).
 Transforms the syrup room, sugar dissolving and the two water treatment units into manufacturing facilities by creating appropriate KPIs.
 Ensures that the syrup produced is within the specification, manufactured according to PI standards.
 Responsible for the execution of the syrup preparation plan in timely manner for five production lines.
 Responsible for producing syrup in accordance with all quality specifications and procedures.
 Conduct SAP operations on raw materials and finished syrup.
 Ensures proper utilization for syrup room capacity.
 Control Ingredient losses and raw material losses in syrup preparation.
 Records M&W data related to Syrup preparation
 Complies and completes the Standard Operations Procedures for Syrup manufacturing.
 Leads the SAT teams in syrup rooms and water treatment units.
 Contributes to the TPM application in syrup rooms and water treatment units.
 Ensures the compliance with food safety standards (AIBI, HACCP and ISO).
 Leads 5S activities in syrup rooms and water treatment units and is accountable for the overall score of these areas.
 Participate in water saving projects related to water treatment and syrup manufacturing.
 Ensures that all treating chemicals are eliminated, and that water meets quality standards.
 Perform quality control tests and record results on treated and untreated water, change various water treatments filters as required.
 Perform all QC checks to ensure treated water parameters compliance to the quality standards.
 Perform sand filters, carbon filters and underground tanks overhauling in accordance to the PI determined frequency
 Ensures the availability of consumables stocks with regards to chemicals and spare parts by coordinating with the maintenance department.

Company industry:
FMCG
Job role:
Quality Control

Quality Control supervisor in the syrup preparation lab

September 2012 - June 2014

PepsiCO

Cairo, Egypt

September 2012 - June 2014

 Lead sugar dissolving, filtration, and preparation.
 Calculate the quantities of ingredients required to produce finished syrup for bottling, canning and post mix based on production requirements and tank availability.
 Perform appropriate syrup mixing, preparation and batching with strict adherence to PI formula cards and beverage documents.
 Perform all QC checks to ensure syrup batches compliance to the quality standards.
 Perform HFCS inspection to ensure compliance with the standards.
 Perform syrup lines strainers and syrup tanks spray balls checks and consider replacement whenever required.
 Clean and sanitize all syrup room equipment and tanks and keeps batch room clean and orderly.
 Maintain current and legible records.
 Adhere to all GMP standards, ensuring proper food safety precautions are taken and maintains highest possible housekeeping standards to prevent microbial contamination.
 Control the flow of finished syrup to each production line to ensure adequate supply for scheduled production.
 Strictly follow the changeover procedure to avoid flavors cross contamination.
 Ensure safe operation in his area of concern.
 Preparation of beverage formulae after translation into Arabic & give the syrup room technician the required training to prepare the finish product beverage as stated in the relevant manuals.
 Leading syrup room team (Safety Action Team leader) to achieve the best results of operation & maintenance by regular meeting for performance review & putting the plan work.
 Daily data entry for simple syrup & finish syrup preparation on SAP program.
 Assist the Q.C. manager in developing syrup room personnel to the desired level of competence in their activities.
 Delegate the Q.C. manger to attend the regular Q.C. meeting.
 Give the syrup room personnel the necessary training to fulfill updating needs and job requirements.

Company industry:
FMCG
Job role:
Quality Control

QC Technical Support Senior

January 2011 - August 2012

Hikma Pharmaceuticals - Egypt

Cairo, Egypt

January 2011 - August 2012

 Performing second person verification for validation & methodology activities.
 Preparing Validation master plan according to the predetermined procedures, references and guidelines.
 Performing Cleaning Validation and Cleaning verification.
 Dealing with equipment agents and vendors to call for maintenance or to purchase new equipment.
 Performing Equipment’s Qualification, calibration and preventive maintenance.
 Preparing new Standard Operating Procedures (SOPs), Equipment’s qualification protocols, analytical method validation protocols.
 Preparation, execution and/or revision of design, installation, operation and performance qualification and final qualification/validation reports.
 Provide technical support concerning troubleshooting of equipment.
 Provide technical support for instrumental analysis when needed.
 Preparation of chemical reagents and other required volumetric solution as directed.
 Complying with the occupational safety and waste procedures in Hikma Pharma plant.
 Complying with the applicable GMP standards and procedures after having the necessary training.
 Documentation of analytical results according to the predetermined procedures
 Preparation of Q.C. technical documents for the products registration files.
 Preparation of product composition, raw material specifications, product specifications and method of analysis.

Company industry:
Pharmaceutical Manufacturing
Job role:
Quality Control

QC Analyst - Methodology & Validation

June 2008 - December 2010

Hikma Pharmaceuticals - Egypt

Cairo, Egypt

June 2008 - December 2010

 Developing new methods of analysis for new finished products.
 Performing Analytical method validation (Validation of analytical methods of HIKMA PHARMA according to the predetermined procedures after having the necessary training on the method validation process).
 Performing instrumental analysis using HPLC, GC, Dissolution, pH meter, melting point, TOC, Conductimeter, Refractometer, Polarimeter, Water Bath, Atomic absorption spectrometer, UV-Vis spectrophotometer, Analytical Balance, Dissolution media preparatory, Viscometer, Karl Fisher, Oven, Vacuum Oven, QA station (dissolution’s mechanical calibration), Hardness, Friability, Cooling Cabinet, Freezer, Caliper, Micrometer & Fume hood.
 Equipment’s Qualification, calibration and preventive maintenance.
 Preparing new Standard Operating Procedures (SOPs), Equipment’s qualification protocols, analytical method validation protocols.
 Cleaning Validation and Cleaning verification.
 Export COAs and required QC documents preparation.

Company industry:
Pharmaceutical Manufacturing
Job role:
Quality Control

QC Analyst - Raw Materials & Finished Product

August 2007 - May 2008

Jedco

Cairo, Egypt

August 2007 - May 2008

 Preparation of chemical reagents and other required volumetric solution as directed.
 Performing instrumental analysis using HPLC, Dissolution, UV-Vis spectrophotometer, Analytical Balance, pH meter, Karl Fisher, Hardness &Friability.

Company industry:
Pharmaceutical Manufacturing
Job role:
Quality Control

Education

Cairo University

May 2007

May 2007

Bachelor's degree, Pharmacy

Egypt

GPA (rating): Very good

GPA (rating): Very good

Skills

QC
Expert
QC
Expert
Preparation
Expert
Preparation
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Production
Expert
Production
Expert
Mixing
Expert
Mixing
Expert
FOOD SAFETY
Expert
FOOD SAFETY
Expert
AGENDA (MEETING)
Expert
AGENDA (MEETING)
Expert
COAGULATION
Expert
COAGULATION
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
CONSUMABLES
Expert
CONSUMABLES
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
SAP CRM
Expert
SAP CRM
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
CLEANING VALIDATION
Expert
CLEANING VALIDATION
Expert
FORECASTING
Expert
FORECASTING
Expert
QC
Expert
QC
Expert
Preparation
Expert
Preparation
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Production
Expert
Production
Expert
Mixing
Expert
Mixing
Expert

Languages

Arabic
Expert
English
Expert