Raafat Ibrahim, Assistant General Manager - Business Development Sector

Raafat Ibrahim

Assistant General Manager - Business Development Sector

Ossos Business Development Co.

Location
Kuwait
Education
Bachelor's degree, Business Administration.
Experience
29 years, 7 Months

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Work Experience

Total years of experience :29 years, 7 Months

Assistant General Manager - Business Development Sector at Ossos Business Development Co.
  • Kuwait - Al Kuwait
  • My current job since March 2013

• Developing the International Real Estate Marketing business from scratch.
• Creating the Sales Force with Training.
• Developing with Board Special Deals for the VIP Investors.
• Planning special deals, packages and offers for the regular investors.
• Running the Business Communication locally & regionally.
• Negotiating the Marketing Agency Agreements with Project Developers in Turkey.
• Assigning Sales Agents in the MENA Region.
• Train the Customers Services Teams in both sides (Kuwait - Istanbul).
• Shifting the Central Management of the International Real Estate Marketing business activities from Kuwait to Istanbul (Interlinks Investment & Business Development).
• Controlling the communication of the After-Sale Services.


Achievements:

• Developing OREM Brand - Optimum Real Estate Marketing in Istanbul 2014.
• Developing ORES Brand - Optimum Real Estate Services in Istanbul 2013.
• Establishing Rewaq International Properties in Kuwait in 2013.
• Implement iLead ERP for running and controlling the sales transaction in 2014.
• Developing Online Sales Reservation System for Timeshare units in Thermal Resort in Turkey, with its Training Materials in 2013.
• Developing the Business Concept & Marketing Identity of 4 new Strategic Business Units belong Ossos.

Commercial Manager at Ossos Business Development Co.
  • Kuwait - Al Kuwait
  • May 2010 to March 2013

• Developing special Business Developments Services targeting Local/ Regional SME’s and new projects.
• Developing the business ideas to be presented as Potential Business Opportunities for investors.
• Developing Marketing Strategies, Concepts and launching new products.
• Managing the Salesforce in both B2B and Retail Sectors.
• Organizing with the Sales Teams the marketing campaigns and promotions in HORECA & Retail Sector.
• Coordinating Operations and Purchasing Planning and Processes.
• Developing the Business Relationship with the existing and new suppliers.


Achievements:

• Providing Business Services for Turkish Companies to open their new branches or business in Kuwait.
• Establishing Zawaya Interior Design Co. under Ossos umbrella from scratch.
• Launching from scratch “Haramlik” Handmade Moda.
• Launching new Professional Products.

Marketing & Public Relations Manager at Ossos Business Development Co.
  • Kuwait - Al Kuwait
  • July 2007 to May 2010

• Establishing the company with the Board of Owners from scratch.
• Developing the Main Business Functions with the required Quality Manuals, Systems, and Procedures with the KPI’s of Ossos and its SBU’s.
• Developing the Business Plan based on the agreed Marketing Strategy.
• Organizing Sales, Marketing and PR Events like Exhibitions, Sponsorship and Promotion with the required marketing materials.
• Developing Home Delivery Services.
• Allocate new suppliers from Exhibitions to get for new products and to be connected to the latest updates in the market.


Achievements:

• Launching Ultra Water - the First Sodium Free water in Middle East.
• Launching different brands from Turkey, Jordan and Lebanon.
• Launching Home Delivery Services with Shopping Online Website.

Head of Public Relations Department at Dakheel Aljassar Electrical Industries Co.
  • Kuwait - Al Farawaniyah
  • July 2000 to July 2007

• Establishing the Public Relations Dep.t with its related divisions from scratch.
• Developing Business & Communication plan with the Clients & End Users.
• Developing the relationship with suppliers to support our marketing activities.
• Developing Crisis Management concept to handle the expected/unexpected issues.
• Implementing the Loyalty Program in the company for B2B clients.
• Open new showrooms and display halls, and Renovate the decoration of the existing one.
• Market Research and Market Intelligence.
• Managing the Marketing Support for all the Group Members (7 Companies).
• Participating in launching the regional branch of the group outside Kuwait.
• Certified ISO 9001 Internal Auditor.


Achievements:

• Establishing from scratch the Public Relations Dept., Marketing Support Div., Customer Care Div., Building Facility Div. and Call Center Div.
• Project Manager of the New Engineering Display Hall.
• Renovate three existing showrooms, and Opening new three showrooms.

Branch Manager/Supervisor at Al Majdali Group
  • Kuwait - Al Kuwait
  • October 1994 to July 2000

• Supervising the operations of Receiving - Processing - Delivering the orders.
• Coordinating the Promotions Plans with the clients.
• Managing the Production Teams and coordinating the shifts.
• Coordinating with the suppliers for importing the wrapping raw materials.
• Supporting the Top Management in the Setup Stage of opening Al Majdali Supermarket in Sulaibiya Area.
• Coordinating the Artwork process of producing Kuwait Touristic Map.
• Coordinating and executing a special study to evaluate the Social Level of the Residential Areas in Kuwait.
• Preparing and Supervising the Door-to-Door Delivery Programs.

Education

Bachelor's degree, Business Administration.
  • at Arab Open University
  • February 2013

OU UK Educational Materials Managing Business, Business Thinking, Managing People, Decision Making, Policy, Strategy, Business Functions, Managing Complexity, .. etc,

Diploma, Computer Sciences
  • at High Studies Institute
  • April 1995

Office Applications, Microsoft Access and Computer Maintenance.

Specialties & Skills

Business Establishment
Marketing
Real Estate Investment
Regional Development
Business Development
Planning the development of websites
Graphic Design Applications
Office Applications
Professional Writing Skills.
Developing Databases on Access.

Languages

Arabic
Native Speaker
English
Expert

Memberships

International Public Relations Association (IPRA)
  • Senior Member
  • March 2007
International Public Relations Association - Gulf Chapter (IPRA-GC)
  • Senior Member
  • March 2007

Training and Certifications

Graphic Design (Training)
Training Institute:
Andalus Institute
Date Attended:
January 1994
Duration:
100 hours
Kuwait Conference of Public Relations (Training)
Training Institute:
International Public Relations Association
Date Attended:
February 2008
Duration:
16 hours
Kuwait's Second Conference On Corporate Social Responsibility (CSR). (Training)
Training Institute:
International Public Relations Association - Sponsored by UNDP.
Date Attended:
April 2007
Duration:
16 hours
Kuwait Conference of Public Relations (Training)
Training Institute:
International Public Relations Association
Date Attended:
December 2006
Duration:
16 hours
ISO 9001-2000 Internal Auditing. (Training)
Training Institute:
Human Investment Co.
Date Attended:
January 2005
Duration:
10 hours
Penetration Sales Strategy, Customer Care and Increasing Sales Demand. (Training)
Training Institute:
International Business Institute
Date Attended:
March 2005
Duration:
20 hours
Problem Solving for Kaizen at Workshop in TMQ Way. (Training)
Training Institute:
Abdul Aziz H. Al-Sagar Training Center & Japan Productivity Center for Socio-Economic Development
Date Attended:
May 2006
Duration:
20 hours

Hobbies

  • Reading
    Reading Books, reports, case studies and researches those supporting my capabilities and enforcing my experience.
  • Photography
    I've developed my photography hoppy by graphic design courses in order to maximize the outcomes of my abilities. This hoppy supported me to develop my advertising and marketing skills. Enhance of the quality of the products marketing materials, displaying the products, .. etc,
  • Others
    Drawing, Fishing, Workshop