Ramy Abbas, Retail Sales-Area manager

Ramy Abbas

Retail Sales-Area manager

Orange - Egypt

Lieu
Egypte
Éducation
Master, Marketing
Expérience
37 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :37 years, 2 Mois

Retail Sales-Area manager à Orange - Egypt
  • Egypte - Sohag
  • Je travaille ici depuis décembre 2017
Retail Area Manager à upper Egyp
  • Egypte - Louxor
  • Je travaille ici depuis décembre 2017

• Employer : Orange Egypt
• Starting date : 12/1/2017
• Job description :

• Perform regular visits to the manage locations (17) to monitor their performance and maintain Orange standards are put into action.
• Coordinate all needed trainings for staf with concerned parties.
• Analyze Daily/ Weekly/Monthly sales performance, aiming to improve sales figures and take corrective actions whenever needed.
• Coach & develop the team to maintain high level of performance and quality
• Maintain solid communications with orange partners among my assigned region.
• Follow up stock levels to secure stock levels against assigned targets.
• Propose solutions for operational obstacles aiming to increase operational eficiency.
• Manage new locations rollout, fulfilling all sales requirements: searching & validating proposed locations in alignment with the geo marketing, facilities & technology teams.
• Review P&L analysis for regions Expresses with director of channel on quarter basis.
• Conduct regular meetings with orange partners to discuss the operations performance progress against assigned sales & quality targets.

Senior Supervisor, Customer Center à Orange - Egypt
  • Egypte - Louxor
  • décembre 2007 à décembre 2017

• Employer : Orange Egypt
• Hiring date : 12/15/2007
• Purpose of job : Assist in handling customer center operations and providing support to team members to ensure delivery of high level of service while leading center staf in achieving sales target.

• Job description :

1.

Trainer à Orange
  • Egypte - Le Caire
  • janvier 2013 à décembre 2017

Provide training to retail for new products, systems and soft skills
softskills

Customer center senior supervisor à Orange
  • Egypte - Louxor
  • novembre 2007 à janvier 2017

customer service - sales - shop stock keeper - deputy manager - team leader

Éducation

Master, Marketing
  • à The Arab Academy for banking and financial sciences
  • juin 2024
Baccalauréat, faculty of commerce - english section
  • à Assuit univeresty
  • mai 2024
Master, Master of business administration (MBA)
  • à Arab Academy for Banking and Financial Sciences.
  • mai 2013
Baccalauréat, Commerce
  • à Assiut university
  • mai 2007

Specialties & Skills

Customer Service
Workshop Leadership
Service Center
Personal Communication
Negotiation
CUSTOMER SERVICE
BUSINESS WRITING
BODY LANGUAGE
COMMUNICATIONS
PROBLEM SOLVING
PROCESS MANAGEMENT
STOCKS (INVENTORY)
DECISION MAKING
customer service, sales senior supervisor
training
leadership
management
planning

Langues

Anglais
Expert

Formation et Diplômes

MBA (Certificat)
Date de la formation:
October 2010
Valide jusqu'à:
August 2012