Senior customer service representarive
QTEL
Total years of experience :15 years, 1 Months
Plan, prepare and deliver instructional activities that facilitate active learning experiences.
•Develop schemes of work and lesson plans.
•Establish and communicate clear objectives for all learning activities.
•Prepare classroom for class activities.
•Provide a variety of learning materials and resources for use in educational activities.
•Identify and select different instructional resources and methods to meet students’ varying needs.
•Use relevant technology to support instruction
•Observe and evaluate students’ performance and development
•Assign grade class work, homework, tests and assignments
•Provide appropriate feedback on work
•Encourage and monitor the progress of individual students
•Maintain accurate and complete records of students’ progress and development
•Update all necessary records accurately and completely as required by laws, district policies and school regulations.
•Prepare required reports on students and activities
•Manage student behavior in the training sessions by establishing and enforcing rules and procedures.
•Maintain discipline in accordance with the rules and disciplinary systems of the school.
•Apply appropriate disciplinary measures where necessary
•Perform certain pastoral duties including but not limited to students support, counseling students with academic problems and providing student encouragement.
•Participate in department and school meetings and parent meetings.
•Keep up to date with developments in subject area, teaching resources and methods and make relevant changes to instructional plans and activities.
From 30/12/2012 until nowadays
I've joined ooredoo in 2012 as an ambitious man who has had good and experienced talents in retail and marketing...I've achieved top levels of fluent communication potentials and I've really won experience and adaptation acquisitions..We, in our retail department, provided customers with various products accompanied with simultaneous promotions and enhancing offers...As a result, for me, my job is not a mission or a duty in itself...It is something that went beyond that to be a passion...
Check original texts or confer with authors to ensure that translations retain the content, meaning, and feeling of the original material.
•Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.
•Compile terminology and information to be used in translations, including technical terms such as those for legal or medicinal material.
•Discuss translation requirements with, and determine any fees to be charged for services provided.
•Listen to speakers’ statements in order to determine meaning and to prepare translations, using electronic listening systems as necessary.
•Proofread, edit and revise translated materials.
Whole sale
I got master degree in English Arts...I studied US literature and civilization as well as English civilization and literature including William Shakespeare,..I also studied linguistics,and translation from Arabic to English,English to Arabic,and from French to English..
EDUCATIONAL BACKGROUND UNIVERSITY: University : Faculty of letters and humanity of kairouan