Sales Consultant
kia motors Palestine _ Arab Motors Trade co
Total des années d'expérience :13 years, 9 Mois
• Reception and welcome in the customer
• Respond to customer inquiries and provide quick solutions
• Provide explanations about the car specifications and advantages and additions and prices and Payment method
• Daily and monthly follow up for customers who visited the showroom
• Studying the financial situation of the client and directing him to the appropriate payment method
• Insert customer data on Excel and follow-up updates
• Prepare a daily and monthly report and send it to the exhibition manager and sales manager
• Collect payments, checks, and edit a receipt
• Performing the office work
• Continue with the auto supply department and check the availability of cars in stock
• Planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes mentoring team members.
• Identify business opportunities by identifying opportunities and evaluate the team develop and conducting research and analysis of the options available.
• The development of relations and establish channels contact with customers and proposing solutions and providing support and guidance and search solutions for the sale of the product and maintaining relationships with customers. Researching and recommending new opportunities; recommending profit and service improvements.
• Identify improvements to the product, which would aim at maintaining the the product as part of the competition in the market and achieve customer satisfaction.
• Preparation of reports by collecting, analyzing and summarizing information. Daily Monthly Yearly.
• Maintains quality service by establishing and enforcing organization standards.
• Participate in workshops and conferences, seminars and Viewing publications, books, publications and keep up with each new adaptation and cooling electrical devices.
• Coordination with the workshop, Spar parts and branch.
• Attract customers and persuade them to offer the best deals and prices
• Printing invoices and delivery orders
• Follow daily stock through the email inbox
• Coordination with the Store Keeper to deliver cargo and load
• Collecting payments and checks from customers
• Work requests transfer of warehouses
• Coordination with the workshop and installation work request a preview of the site
• prepare daily reports and weekly and monthly submitted to the Showroom manger
• Follow up on Notes customers, complaints and give to help solve problems
• Market research and customer needs
• Develop programs and plans and offers marketing of electronic products
• Supervising advertising campaigns and promotional through audio-visual media and Social media net work
• Communication with the authorities and official Government
• Supervision The team public relations and marketing
• Follow up on Notes customers, complaints and give to help solve problems
• To respond to complaints and suggestions
• Supervising advertising campaigns, concerts, seminars and conferences
• Communication with private entities And Government
• Writing Administrative reports Daily, weekly and monthly
• Make an Offer to the owners of the shops and provide better ideas propaganda lowest prices
• Insure the completion of office tasks
• Supervision The sales process
• serving customers and satisfy their needs
• Enter sales and stocks to the computer on the sale points program
• Inventory of goods inside the shop
• Inventory control