Receptionist
saba
Total years of experience :8 years, 7 Months
● Serves visitors by greeting, welcoming, and directing them appropriately.
● Notifies company personnel of visitor arrival.
● Maintains security and telecommunications system.
● Informs visitors by answering or referring inquiries.
● Directs visitors by maintaining employee and department directories.
● Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
● Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
● Provide upscale guest service experiences for clients throughout their stay.
● Ensure clients are properly greeted upon their arrival.
● Monitor daily bookings and ensure assigned rooms are prepared prior to check-in.
● Coordinate luggage collection and storage.
● Oversee check-in and check-out procedures, including reservations and financial transactions.
● Promptly address guests’ requests, like in-room dining.
● Actively listen to and resolve complaints
● Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services.
➢ Patrolling supervisor Cobra security Tunsia for two years: June 2012-February 2014
● Supervise and guide security officers;
● As a security supervisor, you should monitor your team’s activities on the ground and train them to interact properly with visitors, vendors, and employees.
● Daily, you may be required to prepare various reports at your workplace, including those regarding incidents, accidents, and security breaches. You should write a report properly and record them in the occurrence book or any other form.
● Familiar with locations;without a complete knowledge of the site, you cannot expect your team to perform their duties effectively. As a result, you should be familiar with the overall design of the premises.
● Regularly patrol and spot-check premises;you should conduct Regular patrols in all parts of the facility, including activity rooms, public areas, outlets, and surrounding areas, to spot-check the security guards’ performance and other security-related matters.
● 5. Assisting Security Manager in handling incidents.
● Sell specific products and services to consumers.
● Demonstrate products and show consumers how to maximize their features.
● Explain different customizable features.
● Discuss warranties and replacement parts.
● Process orders in person and over the phone.
● Check inventory to ensure product is in stock.
● Bag and package purchases.
● Remove security devices, fold clothes, and place neatly in bag.
● Collect methods of payment and dispense change.
● Represent and promote the organization with products and services at in-home product presentations, showrooms, and home shows as required