Hotel General Manager
Al fanadeq
Total years of experience :16 years, 3 Months
Responsible for achieving optimal guest satisfaction and a good working environment to attain all set objectives. While running the hotel in accordance with the Standard Operating Procedures and Policies as set out by the company.
• Draw up plans and budget concepts (revenues, costs, etc.).
• Safeguard the realization, tracing and adjustment of deviations.
• Developing improvement actions to carry out costs savings.
• Guard/ controlling of cost price cutting down on expenditure.
• Delivering of data and proposals for the budgets and investments.
• Safeguard quality of operations (internal & external audits)
• Coordinate planning of Department Heads and Assistant Managers with regard to time-tables, work schedules, employment of employees within the different services; solving of bottle necks.
• Coordination of the execution of activities via instructions to the Heads of Departments/ Assistant Managers, supervision of the execution;
• Determination of the workforce, recruitment and hiring of new staff, supervision of sufficient introduction, execution of performance reviews and training of staff.
• Be accountable for responsibilities of department heads in their absence.
• Implement the SOPs optimally in the hotel and act as a flag ship establishment for the brand.
• Prepare a monthly financial reporting
• Ensure an adequate administration, for the outgoing and incoming invoices, for the payment of invoices and for drawing up
• Periodical management data. Justify deviations and differences.
• Handling complaints, in the last resort.
• Other reliable to the above mentioned, tasks in order of the executive.
• Handing over opinions and beliefs, decisions etc. to the executives.
• Leading various internal and external meetings.
• Supervise the fulfillment of the regulations of the employment
Oversees all aspects of Property Management in accordance with Company mission statement, Including maximization of financial performance, guest satisfaction, and staff development within established quality Standards. Responsible for the hiring, training and discipline of all hotel staff.
see my attached cv please