SALES REPRESENTATIVE
Schlumberger
Total years of experience :17 years, 1 Months
Managing and handling portfolio of Global Sales Accounts
Identifying business opportunities and sales leads for Capital Sales; Involvement in Tender Activities
Creating sales plans and strategies for review and approval of the management; Preparation of P&L
Establishing and maintaining strong customer relationships thru visits and calls - with the existing and new customer accounts; After-sales service follow-up
Participates in sales shows and exhibitions
Market analysis to identify and forecast sales opportunities and to meet or exceeds sales revenue goals
Processing client orders and interfacing with manufacturing, purchasing, logistics and accounts team to obtain updates on availability, lead time, delivery, and payment issues
Preparing and distributing MEA Pricing to align within the region and to be competitive in the market.
Supervision of Screen Sale, Planning and Management of product flow for solutions of demands in MEA Region.
Lead demand planning and review inventory forecast of screens within MEA Region
Managing and making recommendations thru sales history and demand for product to collaborate with Sales Management to effectively and efficiently handle the forecasting of Screens for MEA Region.
Preparation and compilation of District and Regional month end reports and Oracle Reports for Screen Inventory versus physical count.
Preparation and submission of proposal and tender bids using XAIT Porter and Salesforce/CRM and SAP for Capital and consumables within MEA Region
Compute cost and price estimates for materials using a variety of criteria, such as inventory availability, competitive position, price validity, and other logistics considerations
Manage data for new and prospective clients in Salesforce.com, ensuring all details are logged, information is accurate and documents are attached.
Reviewing and tracking MEA pipelines ensuring all records created by Salesforce Users are up to date.
Preparation and compilation of Regional month end reports to review sales history and trends
Preparation of Price book Worksheet for capital and pricing.
Proactive coordination between manufacturing, purchasing, logistics and accounts department to obtain updates on availability, lead time, delivery, and payment issues.
Client visits and calls to continuously build strong relationships with the existing and new customer accounts.
Collate purchase orders and requisitions to execute clients order
Assist in improving customer SOE, IBT, DSO’s and payment reconciliation
Prepare/Processing documentation such as inquiries, quotation, sales order, \npurchase orders, delivery order, invoices, letter of credits and any commercial \ndocumentation. \nEnsure that documentation submitted to clients are high quality winning bids. \nBuilding and growing new relationships with potential and established clients \nHandle sales enquiries and quotations (Products includes ABB, FISHER, \nROSEMOUNT, FLENDER, SIEMENS, YOKOGAWA, NUOVO PIGNONE, \nHONEYWELL ETC.) \nWork closely with Sales Team Monitor and update status of sales quotes and \nproposals \n3 \nProviding these customers with technical product support \nWork with suppliers to source materials and negotiate prices; ensure they are of \ngood quality. \nResponsible for raising all internal and external Purchase Orders (Procurement) \nWork with the Operation Manager to constantly look at ways to improve the terminal \nperformance \nFollow up and resolve any issues with the clients \nWork with the Engineering department to establish cost and scope of necessary \nmodifications so as to attract new business \nMaintain relevant l market and client data (e.g. Visit reports/Call reports) \nMaintain the customer base and market the company’s facilities
Utilize reminders thru EPMS software
Assisting clients in their tasks such as payment details, cancellation letter, bank wire
details, transfer letter.
Assist Sales Consultants (Create Extension plan, make reservation forms in EPMS,
attach payment plan in EPMS, transfer/resale)
Verifying and ensuring the correctness of the documents such as cheques, receipts
and agreements and forwarding the same to the concerned department.
Maintaining effective relationship with clients, Sales teams, Sales Operations team
members, and providing all the supports as needed to provide efficient services to
the clients
Interfacing issues to more than 5 different ERP (Enterprise Resource Planning)
systems.
Ensures that ERP readiness tasks are completed by examining existing business
processes and identifying areas of process improvement
Assists in the development of change requests and project plans. Provides process
analysis and configuration support for ERP functional areas.
Analyzes and maps the business requirements, processes and objectives;
designs/develops necessary system modifications and solutions to satisfy change
requests.
Works with interdepartmental groups, such as the basis team to communicate ERP
user requirements and resolve user issues.
Maintain user level documentation and training materials for follow up support of
the key business processes within ERP functional areas.
Implemented efficient procedures for problem identification, tracking,
documentation, assignment, and close-out that reduced ticket resolution time by
75%.
Evaluate new information systems, products, and services to improve end-user
experience.
Participate in ERP end user training. Provide knowledge transfer to users during
project implementation.
Researched technical solutions.
Performed remote installations and product fixes, as well as various troubleshooting
support
Organization/Achievements: Electronics and Communications Engineering Student Society – 1st year rep.(2001-2002) Electronics and Communications Engineering Student Society – 3rd year rep.(2003-2004) IECEP – member(2005- 2006) ROTARACT CLUB PUP-ECE- 3rd year rep. (2004-2005) ROTARACT CLUB PUP-ECE Professional Director - 4th year rep. (2005-2006) ROTARACT CLUB PUP-ECE- Professional Director