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Rachana Sanil, Mortgage counselor - Deputy manager

Rachana Sanil

Mortgage counselor - Deputy manager·HDFC BANK LTD

India

Master's degree, Business Administration

Work experience

Total years of experience: 2 years, 7 months

Mortgage counselor - Deputy manager

December 2023 - Present

HDFC BANK LTD

Bengaluru, India

December 2023 - Present

• Process and underwrite home loan applications for salaried and self
employed customers.
Manage a monthly loan portfolio of ₹80+ Cr, ensuring accuracy and
compliance
• Analyze income documents, bank statements, credit reports, and tax
returns for risk assessment
• Calculate FOIR, LTV, and eligibility as per internal credit policy
• Coordinate with sales, legal, and operations teams to achieve average
disbursement TAT of 3 days
• Handle customer complaints and provide end-to-end loan servicing
support
• Ensure compliance with regulatory and internal audit standards

Company industry:
Banking
Job role:
Banking

INTERNSHIPTRAINEE

September 2022 - September 2022

CHOICE EQUITY BROKING PVT. LTD,

Mangalore, India

September 2022 - September 2022

• Gained exposure to equity markets, trading operations, and investment
fundamentals
• Developed understanding of financial instruments and market behavior
• Assisted in basic client servicing and operational activities

Company industry:
Financial Services

Education

SDM PG Centre for Management Studies & Research

September 2023

September 2023

Master's degree, Business Administration

India

MANGLORE UNIVERSITY

January 2021

January 2021

Bachelor's degree, Commerce And Applied Economics

India

Skills

BANKING
Intermediate
BANKING
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
CREDIT ANALYSIS
Intermediate
CREDIT ANALYSIS
Intermediate
CREDIT RISK MANAGEMENT
Intermediate
CREDIT RISK MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MORTGAGE LOANS
Intermediate
MORTGAGE LOANS
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Hindi
Expert

Training and Certifications

Certifications
Examination certificate for corporate agent
Insurance regulatory and development authority
Sep 2025 - Sep 2028
Show credentials

Training
Internship Trainee
Choice equity broking private Ltd
Sep 2022

Hobbies

  • Personal finance learning, exploring global banking trends, fitness, and networking
    Personal Finance Learning: Consistently manage personal finances with focus on savings and financial discipline Global Banking Trends: Regularly follow international banking and mortgage industry updates Fitness: Maintain a disciplined fitness routine and healthy lifestyle Networking: Strong relationship-building skills through active networking and customer interaction