Sales Executive / Telemarketing
Dunia Finance LLC
Total years of experience :21 years, 1 Months
-Works directly with potential customers to determine their financial viability or needs and sell them a variety of financial services. Interact with customers face-to-face on a walk-in basis. Offer cash, credit cards, car and business loans. Build relationships with clients and communities. Provide solutions for short and long-term financial goals. Develop prospects from current commercial customers, referral leads, and sales and trade meetings. Contact businesses and private individuals by telephone to promote products, services. Explain the product or service to potential customers.
Answer incoming customer calls and provide assistance. Interact and coordinate with other departments to resolve customer issues; test, analyze and clear customer reported trouble. Interpret customer records and repair tickets, escalate customer trouble issues when appropriate. Installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.
Design or create graphics to meet specific commercial or promotional needs, such as packaging, displays, or logos. May use a variety of mediums to achieve artistic or decorative effects. Draw and print charts, graphs, illustrations, and other artwork, using computer. Mark up, paste, and assemble final layouts to prepare layouts for printer. Maintain archive of images, photos, or previous work products. Develop graphics and layouts for product illustrations, company logos, and Web sites.
Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer. Do also brochures, flyers. Contact businesses and private individuals by telephone to promote products, services. Explain the product or service to potential customers.
Responsible for encoding and processing invoices and issuing payments. Ensure that a company's bills are paid on time and that the company is not overcharged for any service. Enter data from source documents into prescribed computer database, files and forms. Transcribe information into required electronic format. Comply with data integrity and security policies. Verify data and correct data where necessary. Check source documents for accuracy. Prepare, compile and sort documents for data entry.
Design or create graphics to meet specific commercial or promotional needs, such as packaging, displays, or logos. May use a variety of mediums to achieve artistic or decorative effects. Draw and print charts, graphs, illustrations, and other artwork, using computer. Mark up, paste, and assemble final layouts to prepare layouts for printer. Maintain archive of images, photos, or previous work products. Develop graphics and layouts for product illustrations, company logos, and Web sites.
-Assembled, disassembled & troubleshoot desktop computers
-Troubleshoot devises such as printers, laptop, and monitors
-Defined & configured Network Resource Sharing (File, Print, Database and Application)
-Installed, configured e-mail clients Eudora Lights & Outlook Express, Lotus Notes 6.0
-Installed, configured & troubleshoot operating systems (Windows 95/98/NT/2000/XP), office suite (Microsoft Office 97/2000 & Star Office 5.2), and anti-virus.
-Patched, installed BLAST/MBLAST for Microsoft Operating System (Windows 2000/NT/XP)
-Install, configured and troubleshoot hub, switch, LAN access and cabling
-Configured user accounts & accounts, access & privileges
