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Rachid Ghmari Ghmari, software engineer

Rachid Ghmari Ghmari

software engineer·linkedin.com

Morocco

Master's degree, Business intelligence and Analytics

Work experience

Total years of experience: 9 years, 7 months

software engineer

August 2016 - January 2017

linkedin.com

New York, United States

August 2016 - January 2017

• Designed and developed regression test automation framework to test content scraping of web articles and videos and validate response data.
• Developed meaningful reports and metrics that measure the success of test automation framework results
• Executed automated test cases and provided detailed investigation and analysis of test results.
• Worked closely with development team and product management to identify and automate test cases for new features, raised any concerns and reported defects to the team
• Contributed in all sprint planning and reviews at all phases of the product development cycle including testing in Agile environment.
• Performed back-end RESTful web service in Linux environment using CURL command line.
• Performed front-end testing using Selenium and java-script to test video creation and sharing across LinkedIn content platform.

Company industry:
Internet & E-commerce
Job role:
Information Technology

Software engineer, Quality

August 2015 - June 2016

eBay inc

San Jose, California, United States

August 2015 - June 2016

• Designed, maintained and executed automation test frameworks for back end and REST/Services.
• Created the regression test planning, identified and executed the critical regression test cases for the project.
• Estimated testing effort, prioritized projects, planed implementations and helped rollout changes.
• Created and performed Database validation and back end testing using SQL queries to perform database validation according to the business logic.
• Coordinated testing across multiple teams, participated in product and technology initiatives and recommended improvements
• Participated in test design and test systems architecture discussions, proposed and discussed solutions to system and product changes that are related to domain area
• Documented defects and worked with Development team to troubleshoot defects

Company industry:
Internet & E-commerce
Job role:
Information Technology

Customer Service Analyst

April 2015 - June 2015

Booking.com

Seattle, Washington, United States

April 2015 - June 2015

• Analyzed and summarized customer issues in order to prepare appropriate solutions to respond to customers.
• Analyzed and reviewed closed cases/transactions based on monitoring standards, analyzing interactions for service, content and accuracy.
• Made continuous improvement recommendations based on monitoring observations.
• Identified new needs and/or any improvement and provided the right recommendations.
• Communicated with the appropriate departments to gain relevant information, resolve problems, or support;
• Resolved any issues/complaints that have been detailed on the incoming guest reviews regarding booking.com and took appropriate action as needed.

Company industry:
Internet & E-commerce
Job role:
Information Technology

Marketing Analyst

September 2011 - July 2013

Atimod

Casablanca, Morocco

September 2011 - July 2013

• Designed, developed and maintained analytic and reporting solutions to support customer needs
• Researched and identified markets for new products using internal database and other database software
• Planned and assisted in managing data as a corporate strategic resource.
• Analyzed pertinent import and export trends; provide recommendations to U.S. partners (Amerocco, inc) and suppliers
• Worked closely with internal customers, IT analysts, and end users to gather requirements and develop conceptual solutions
• Facilitated meetings with stakeholders, presented project progress reports on major campaigns and initiatives.
• Generate monthly reports tracking performance of implemented initiatives

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Finance and Investment

IT Manager

April 2005 - March 2011

Morocco Royal Air Force

Rabat, Morocco

April 2005 - March 2011

• Directed the planning, development and integration of Air Traffic Management (ATM) System and data link activities
• Coordinated software development project and activities with various departments
• Measured performance to assure successful project progression to original plan; reported status to various levels of management.
• Developed a comprehensive set of software tools for recording flight tracks, flight plans and supporting data
• Provided access to archived data for a detailed traffic flow post-event analysis, special visual reporting and replay
• Provided scenario development for air traffic controller training
• Partnered with Air Traffic Control (ATC) Officers to evaluate end-user requirements
• Coordinated feedback from ATC Officers and provided alternate solutions
• Ensured successful installation of new software releases and system upgrades
• Supported software maintenance and troubleshooting.

Company industry:
Aerospace
Job role:
Information Technology

Education

Saint Joseph's University

January 2015

January 2015

Master's degree, Business intelligence and Analytics

United States

GPA (point): 3.9 out of 4

GPA (point): 3.9 out of 4

• The Master of Science in Business Intelligence and Analytics program provides an in-depth knowledge and expertise on how data, analytics, and technology can be used to enhance organizational decision-making, and performance. As a full time student in this program, I received an advanced set of skills that are vital to every field or industry that values data-based decision-making, and I improved my abilities to identify new opportunities and threats by analyzing, monitoring, forecasting, and assessing the business environment.
View attachment

Skills

Project Management
Expert
Project Management
Expert
Salesforce.com
Expert
Salesforce.com
Expert
Data Analysis
Expert
Data Analysis
Expert
Business Intelligence
Expert
Business Intelligence
Expert
Software Testing
Expert
Software Testing
Expert
Machine Learning
Intermediate
Machine Learning
Intermediate
Project Management
Expert
Project Management
Expert
Salesforce.com
Expert
Salesforce.com
Expert
Data Analysis
Expert
Data Analysis
Expert
Business Intelligence
Expert
Business Intelligence
Expert
Software Testing
Expert
Software Testing
Expert

Languages

Arabic

Native Speaker

English

Expert

French

Expert