Rachita bhat, Sales and Operations Manager

Rachita bhat

Sales and Operations Manager

Cedar Tree Hospitality

البلد
الإمارات العربية المتحدة - دبي
التعليم
الثانوية العامة أو ما يعادلها,
الخبرات
19 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 1 أشهر

Sales and Operations Manager في Cedar Tree Hospitality
  • الإمارات العربية المتحدة
  • مارس 2017 إلى أبريل 2017

Managing food and beverage provision and
operation for large functions and events.
* Recruiting, training and indoctrination of
company staff.
* Organizing, leading and motivating various
departments into an effective team.
* Organizing and performing quarterly audits to
achieve and maintain ISO standards.
* Quality control and monitoring of products
and services provided.
* Reporting on and advising during
management meetings, discussing and
reviewing performance, future improvements
and operational matters.
* Negotiating new and existing contracts with
customers, assessing and delivering individual
requirements and subsequent follow up and
feedback from services provided.
* Actively involved in the business
development.

Group Sales Manager في Horizon
  • الإمارات العربية المتحدة
  • يناير 2016 إلى فبراير 2017

Regatta Catering,

Assistant Sales في Cedar Tree Hospitality
  • الإمارات العربية المتحدة
  • مايو 2015 إلى يناير 2016

Strong sales, training and
interpersonal skills
* Demonstrated customer
orientation and empathy
* Consistent positive sales
record
* I was actively involved in the development of
this catering company and brand image,
covering its operations and sales.
* I was independently responsible for a given
team having to facilitate our clients in fulfilling
their catering requirements for various
functions and events.
* Duties similar to present position as previously
described with the following additions:
* Allocations of catering and waiting staff.
* Planning of menus and presentation in
consultation with chefs.
* Managing company budgetary expenses and
spending levels.
* Meeting with new suppliers to inculcate new
event market trends.
* Keeping abreast of trends and developments
in the industry, such as menus or trends in
consumer tastes.
* Attend events, as required, in order to build
relationships with a network of potential
customers and develop possible business
opportunities.

في Cedar Tree Hospitality
  • الإمارات العربية المتحدة
  • يناير 2014 إلى مايو 2015
Account Manager في E- COMMERCE
  • يونيو 2012 إلى ديسمبر 2013

Mayz.com \[

Senior Flight Attendant في National Air Services, Nas Air
  • المملكة العربية السعودية
  • مايو 2009 إلى مايو 2012

Presentations via PowerPoint to buyer / seller
clientele in an open Q & A environment.
* Developing new merchant processing
relationships with small to large sized
businesses.
* Building new merchant services relationships
through inbound phone calls from various
referral sources and partners.
* Analysis of the customer's needs, identifying
and presenting appropriates solutions,
negotiations of rates, fees and appropriate
products to meet the needs of the customer
* Establish a reliable process in follow-up with
merchants to ensure that their products are
marketed, sold and dispatch in the correct
manner.
* Organization skills are a high priority as this
role must manage a large pipeline of
customers and sales leads.

Flight Attendant
  • الهند
  • سبتمبر 2006 إلى مايو 2009

utilizing the following skills: • Ability
to handle, make decision and perform under
stress in case of emergency situations.
* Provided excellent customer service to
passengers ensuring their safety and comfort
* Efficient management and control of
inventory and stock
* Exhibited good salesmanship in selling gifts
and duty-free items
* Carried-out In-flight safety demonstration
* Conducted briefing and task assignment for
team members
* Conducting Pre-flight checks in line with
airline standard procedures and guidelines
* Acted as a key contact for passengers on
flight regarding flight safety and destination
information.

Auditor
  • يناير 2000 إلى يناير 2005

الخلفية التعليمية

الثانوية العامة أو ما يعادلها,
  • يناير 2015

ماجستير, General Management, Marketing Management
  • في University of Brussels
  • يناير 2014

بكالوريوس, General Management, Marketing Management
  • في University of Pune
  • يناير 2006

بكالوريوس, information Technology
  • في National Institute of Information
  • يناير 2006

بكالوريوس, Aviation and Hospitality Management
  • في Aviation Academy
  • يناير 2006

Specialties & Skills

Business Development
Guest Service
Marketing Research
Management
CUSTOMER SERVICE
FIRST AID
INVENTORY MANAGEMENT
MANAGEMENT
CONFERENCES
CUSTOMER RELATIONS
NETWORKING