SOCIAL PROTECTION OFFICER
United Nations Children's Fund (UNICEF)
Total years of experience :11 years, 9 Months
on developing and implementing an Accountability to Affected Population
▪ Working with national, governmental and international stakeholders on enhancing referral
mechanism to specialized services.
▪ Ensure OIC duties of the Social Protection Officer-NOB (March - August 2018), including
management of the signed protocol with National Aid Fund(NAF)
▪ Transaction of monthly payment to beneficiaries, including preparation of UNICEF due
diligences as per Bayanati IMS' data, managing the relationship with the bank and providing
troubleshooting supervision.
▪ Oversee and coordinate the Mobile Money pilot.
▪ Number of staff supervised: five
Mainstreaming the programme's inclusion of the most vulnerable children via enhancing the
programmes targeting scope and methodology (e.g. development of a vulnerability index for
Makani)
▪ Data analysis and reporting around the programmes’ outputs. Used to inform JPRs and
programmatic planning
▪ Sub-sectoral coordination amongst UNICEF sections, with Makani IPs, and with third parties
(i.e. contractors)
▪ Quality assurance thorough development of internal and external guidelines, tools, and
systems. This included introducing innovative solutions for programmatic and operational
challenges/gaps. (e.g. establishment of an ICT system for field observations tracking and
documentation, including automated notifications and real time data analysis/visualization.
▪ Establishment and follow up on JCO’s Helpline to address UNICEF’s mandate of providing
accountability to affected populations. This included establishing an interactive system that
allows internal cases referrals and tracking.
▪ Field Support through programme visits, FGDs and monitoring spot-checks.
Production of knowledge management materials to support partners. e.g. Makani SOP,
Makani IEC material on different topics such as education referrals' priorities and procedures.
▪ Setting the criteria and methodology for Makani centers rationalization in host communities
▪ Training planning and delivery to Makani partners.
▪ Designing monitoring and quality assurance tools and guidelines (e.g centers' cost efficiency
and capacity assessment, Makani targets calculation tool, harmonized rates for centers staff
and volunteers, a standardized budget template for Makani IPs, a training data collection tool,
etc.)
Supporting sections' different programmes through regular field visits and FGDs.
▪ Participating in data analysis around UNICEF programmes (i.e. child cash grant)
▪ Supporting partners in the roll out of UNICEF’s information management system "Bayanati"
through providing direct guidance and trainings to Makani staff.
▪ Conducting and chairing multiple introductory workshops to front line staff on the
components of UNICEF's inter-sectorial program "Makani"
▪ Knowledge management and analysis: Compiling "Programmatic and implementation best
practices" of the Makani programme, writing Makani video script and producing Makani guidance
documents’, data collection and research (i.e. Co-production internal fact sheets on the welfare of
children in Jordan, and participation in a literature review on the welfare of refugee children in HCs.
▪Studying the NGO's situation, catchment area, gaps,
and needs; in order to draft and
implement a comprehensive outreach plan.
▪ Planning and organizing a fundraising event.
▪ Managing and promoting the NGO's social media.
▪ Awareness raising among youth, in public
universities, about leadership and volunteerism.
Designing and conducting a market needs’ survey.
▪ Co-producing annual work plans and strategies.
▪ Participating in the concept development and product design of a hygienic cart cover, as per
the needs and feedback of end users (parents of toddlers).
▪ Coordinating with local factories and producers on the field level.
▪ Partnership co-coordination.
Secondary education certificate