Senior Sales Consultant
National Bank Of Abu Dhabi
Total years of experience :21 years, 7 Months
Working on Bank Payroll.
To provide excellent support to the sales staff to achieve their target in order to coordinate various activities in the sales department to achieve overall objective of the department.
To develop and manage direct client relationships and be responsible for the day-to-day relationship with the client and helping them take informed decisions to meet their financial needs, as defined by their risk profile.
To ensure all cross sell opportunities are effectively leveraged and referred/closed.
Ensure attendance at each sales training program and be adequately trained to prevent miss-selling.
Attend weekly review meeting to ensure there is no gap in planned v/s actual numbers set out for the week and take corrective action wherever there is a discrepancy in planned v/s actual delivery
Develop and strengthens customer relationships by managing existing accounts.
Ensure strict compliance on documentation provided by the customers.
Deliver superior service to match and exceed customer expectations to achieve customer delight
Joined as Sales officer - Liabilities in ADCB and got elevated to a Team Leaders position within a year
Effectively managed a team of sales advisors and provide the team with sales tools and techniques to achieve goals.
Certified to sell SIP since June 2010.
Successfully achieved all the sales target and cross sell target for the year 2008 to 2011.
Assisting clients with after sales service and product grievance.
Represent the banks in the exhibitions and campaigns that the bank conducts to reflect the best image of the bank.
Rated as one of the consistent and top performer in the team month on month.
Acquired customer data base from various fraternity.
Rated one of the Best Performing Team Leader-Liability.
Achieved the CEO Award for the Best Executive of the year 2010 pan UAE Liability team and received the certificate directly from the CEO of ADCB.
Received the star of the quarter awards trice from first till third quarter 2010, the best executive in Pan UAE Liability team and achieved the 1st position 6 times for sourcing highest numbers in Millionaire destiny savings account and also won contests and received lot of awards across all the products.
Achieved the 1st position in FIFA contest conducted on the month of June 2010.
Achieved the 3 rd position for the Best Executive for sourcing Meethaq Privilege contest.
Achieved the 1st position many time for sourcing the highest number of NRI accounts.
Report directly to General Manager
Responsible for achieving the total team target
Monitor the daily sales and collections of the team
Implement the detailed sales plans to achieve set target and conduct weekly sales meeting.
Generate the sales and collection reports and forward it to the management
Visit the key account dealers for getting their feedback and analyze it and solve the problems and thereby increasing the sales
•Handle the key accounts of the company like Dubai, Sharjah and Abu Dhabi Duty Free’s, Carrefour’s, all the Lulu Hyper and Super markets, all the Virgin Mega Stores and Music box.
•Product promotion through regular individual meeting with Purchase Managers of the key outlets
•Preparation of sales proposals, follow-up & negotiation
•Development of a wide area distribution network
•Motivate & manage the distribution network
•Conducting the market research and providing a base for developing product & service to suit the changing market trend
•Payment follow-up & credit control of the company
•Handled the whole showroom
•Coordination with the sales team & the management
•Responsible for teaching the staffs about the products
•Competitor analysis & market surveys
•Regular checks on the merchandising & pricing of the displayed products
•Responsible for inventory checking & reordering and also responsible for over stock & under stock
•Attending the customer complaints
•Responsible for the total showroom target
•Maintaining strong and cordial relationship with customers & prime prospects & simultaneously conveying customer’s feedback, their complaints & suggestions on company products & services to the management
•Launching of new products & working out strategies for sales improvement
•Handling the marketing & problematic payment collection from clients
•Providing extensive customer service & problem solution responsibilities
•Performed the Financial marketing & Sales tasks
•Attending the customer complaints