Senior Cabin Crew Member
Etihad Airways
Total des années d'expérience :7 years, 1 Mois
ETIHAD AIRWAYS
April 2005-June 2006, Cabin Crew
June 2006-July 2009, First and Business Class Crew
July 2009-present, Cabin Senior and Senior Cabin Crew Member - operating A319/320 fleet
-. Cabin Senior, Senior Cabin Crew Member
Deputy Cabin Manager on wide body aircraft; all over in charge on narrow body aircraft; conducting pre-flight briefings; flight documentation; reports for the in-flight activity; responsible for aspects of in-flight safety and security; operating the in-flight entertainment system; conducting duty-free sales on board; supervise, manage and develop the performance of cabin crew; coach; conduct assessments of cabin crew performance; responsible for cabin crew to meet the standards of the company and the needs of customers; receive feed-back from customers and report to the company; on board announcements.
- Cabin Crew, Premium Class Crrew
Attending pre-flight briefings and answering briefings questions; pre-flight equipment checks; security checks; galley and cabin equipment and cleanliness checks; meeting and greeting passengers, assisting them to their seats as required; assuring passengers follow safety and security procedures; in-flight service delivery to meet and exceed customers expectations; meal plating; galley management; conducting post flights security checks.
-direct reporting to General Manager of the company
-direct dealing with the customers presenting the overall products of the company
-collecting and analyzing data, making reports and statistics
regarding sales of different products imported by the company
-monitoring customer orders and payments, monitoring the orders
and payments for suppliers
- only authorized together with the General Manager of issuing bank payments and transfers
-training of the person that took over my position in the company prior to my departure regarding all aspects of the position, company policies and procedures
2000-2004 ‘Aurel Vlaicu’ University, Romania, Bachelor’s Degree Finance and Banking section Courses within this section: General Management’, ‘Statistics’, ‘Sociology’