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Radwan NACHABÉ, Senior Relationship Manager

Radwan NACHABÉ

Senior Relationship Manager·Qatar National Bank

France

Master's degree, business (master in Management)

Work experience

Total years of experience: 15 years, 2 months

Senior Relationship Manager

June 2024 - Present

Qatar National Bank

Paris, France

June 2024 - Present

Company industry:
Banking
Job role:
Banking

Head Teller

February 2014 - Present

Banque Libano-Francaise

Tripoli, Lebanon

February 2014 - Present

• Check cashing, depositing, transfers, wire transfers.
• Savings deposits, withdrawals.
• Payment collecting.
• Cash advances.
• Resolving customer issues.
• Balancing the vault, cash drawers, ATMs.
• Ordering products for the customer checks, deposit

Company industry:
Banking
Job role:
Banking

Relationship Manager

December 2018 - May 2025

National Bank of Qatar,

Paris, France

December 2018 - May 2025

• Manage a diverse portfolio of high-net-worth personal accounts, primarily targeting clients residing and
working in the Middle East.
• Offer tailored QNB services and products (account opening, mortgage loans, credit and debit cards,
online banking, term deposits) to meet the specific needs of each customer.
• Market real estate investment opportunities to eligible clients for financing property purchase
transactions.
• Oversee and expand the portfolio of mortgage loans, ensuring strong client relationships and portfolio
growth.
• Coordinate with clients and relevant parties to finalize property purchase operations efficiently.
• Provide comprehensive market research and reports to strategically manage the real estate sector and
identify emerging business opportunities.
• Analyze and prepare detailed credit proposals for client evaluation.
• Proactively monitor issues, engaging with customers to provide timely resolutions and ensure high levels
of satisfaction.
• Consistently meet and exceed sales targets for banking products and services, surpassing performance
metrics.
• Conduct in-depth market analysis, leveraging client feedback and financial trends to identify new sales
opportunities across investments, credit, deposit products, and facilities.

Company industry:
Banking
Job role:
Accounting and Auditing

Relationship Manager

January 2015 - November 2018

National Bank of Kuwait,

Paris, France

January 2015 - November 2018

• Coordinated the delivery of a comprehensive range of NBK services and products (account opening, mortgage
loans) tailored to meet individual customer needs and expectations.
• Provided essential support in all aspects of client service, relationship building, and account maintenance,
contributing to the success of the Private Wealth Relationship business.
• Addressed client inquiries regarding account documentation, balances, and transactions, ensuring prompt and
accurate responses.
• Retained existing clients while successfully increasing wallet share and expanding the banks business with
them.
• Identified and evaluated real estate investment opportunities aligned with the banks lending criteria,
promoting these opportunities to select clients for financing and other revenue-generating transactions.
• Delivered market research and reports to effectively manage the real estate sector and track potential business
opportunities.
• Analyzed and prepared credit proposals and conducted annual reviews to assess client portfolios.
• Supported the implementation of marketing plans and client visits, fostering strong, long-term relationships.
• Collaborated closely with legal and other cross-functional departments to ensure the efficient internal
processing of client files.

Company industry:
Banking

Head Teller

January 2014 - January 2015

Libano-Francaise Bank,

Tripoli, Lebanon

January 2014 - January 2015

• Processed check cashing, deposits, and transfers efficiently and accurately.
• Managed savings deposits, withdrawals, and transactions, while resolving customer inquiries and issues.
• Contributed to the growth and expansion of the banks portfolio through proactive customer engagement.
• Reconciled vaults, cash drawers, and ATMs to ensure accuracy and compliance with financial procedures.
• Consistently met and exceeded annual sales targets for bank products, driving business growth.

Company industry:
Banking

Key Account Executive

January 2012 - November 2013

ABBAR Cold Stores,

Jeddah, Saudi Arabia

January 2012 - November 2013

• Managed the NESTLÉ portfolio for catering channels across the western region of Saudi Arabia.
• Maintained strong relationships with existing customers, addressing concerns and providing tailored solutions.
• Identified and established new accounts, actively seeking and engaging potential customers.
• Consistently achieved monthly sales targets, driving business growth and customer satisfaction.

Company industry:
FMCG

Key Account Executive

September 2012 - October 2013

Abdallah Abbar cold stores

Jeddah, Saudi Arabia

September 2012 - October 2013

• Key account Executive for NESTLÉ product.
• Handling the NESTLÉ portfolio for catering channels located in the western region of KSA.
• Following up on existing customers, and find solutions for their problems.
• Developing Business by enlarging the customer’s base.
• Establishing new accounts and services accounts by identifying potential customers.
• Developing and negotiating contracts, integrating contract requirements with business operations.

Company industry:
FMCG
Job role:
Sales

Agent

April 2010 - December 2010

TLS company

Beirut, Lebanon

April 2010 - December 2010

• Agent for Client’s service for the French Embassy.
• Receiving Documents.
• Checking up and Control documents.
• Sending Files to the French Embassy.
• Receiving files after the decision of the Embassy.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Quality Control

Education

saint joseph university- Beirut

July 2011

July 2011

Master's degree, business (master in Management)

Lebanon

GPA (point): 3.2 out of 5

GPA (point): 3.2 out of 5

Saint Joseph University

January 2011

January 2011

Master's degree, Management Administration (MBA)

Lebanon

Saint Joseph University

January 2009

January 2009

Bachelor's degree, Management

Lebanon

Skills

Catering
Expert
Catering
Expert
French
Expert
French
Expert
Balance
Expert
Balance
Expert
Income
Expert
Income
Expert
Negotiating Contracts
Expert
Negotiating Contracts
Expert
Communication
Expert
Communication
Expert
computer skills
Expert
computer skills
Expert
BANKING
Intermediate
BANKING
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
BANKING SERVICES
Intermediate
BANKING SERVICES
Intermediate
MORTGAGE LOANS
Intermediate
MORTGAGE LOANS
Intermediate
INVESTMENTS
Intermediate
INVESTMENTS
Intermediate
Team Work
Intermediate
Team Work
Intermediate
Catering
Expert
Catering
Expert
French
Expert
French
Expert
Balance
Expert
Balance
Expert
Income
Expert
Income
Expert
Negotiating Contracts
Expert
Negotiating Contracts
Expert

Languages

Arabic

Expert

French

Expert

English

Intermediate

Hobbies and interests

Basket Ball