رضوان نشابة

• Check cashing, depositing, transfers, wire transfers.
• Savings deposits, withdrawals.
• Payment collecting.
• Cash advances.
• Resolving customer issues.
• Balancing the vault, cash drawers, ATMs.
• Ordering products for the customer checks, deposit

• Manage a diverse portfolio of high-net-worth personal accounts, primarily targeting clients residing and
working in the Middle East.
• Offer tailored QNB services and products (account opening, mortgage loans, credit and debit cards,
online banking, term deposits) to meet the specific needs of each customer.
• Market real estate investment opportunities to eligible clients for financing property purchase
transactions.
• Oversee and expand the portfolio of mortgage loans, ensuring strong client relationships and portfolio
growth.
• Coordinate with clients and relevant parties to finalize property purchase operations efficiently.
• Provide comprehensive market research and reports to strategically manage the real estate sector and
identify emerging business opportunities.
• Analyze and prepare detailed credit proposals for client evaluation.
• Proactively monitor issues, engaging with customers to provide timely resolutions and ensure high levels
of satisfaction.
• Consistently meet and exceed sales targets for banking products and services, surpassing performance
metrics.
• Conduct in-depth market analysis, leveraging client feedback and financial trends to identify new sales
opportunities across investments, credit, deposit products, and facilities.

• Coordinated the delivery of a comprehensive range of NBK services and products (account opening, mortgage
loans) tailored to meet individual customer needs and expectations.
• Provided essential support in all aspects of client service, relationship building, and account maintenance,
contributing to the success of the Private Wealth Relationship business.
• Addressed client inquiries regarding account documentation, balances, and transactions, ensuring prompt and
accurate responses.
• Retained existing clients while successfully increasing wallet share and expanding the banks business with
them.
• Identified and evaluated real estate investment opportunities aligned with the banks lending criteria,
promoting these opportunities to select clients for financing and other revenue-generating transactions.
• Delivered market research and reports to effectively manage the real estate sector and track potential business
opportunities.
• Analyzed and prepared credit proposals and conducted annual reviews to assess client portfolios.
• Supported the implementation of marketing plans and client visits, fostering strong, long-term relationships.
• Collaborated closely with legal and other cross-functional departments to ensure the efficient internal
processing of client files.

• Processed check cashing, deposits, and transfers efficiently and accurately.
• Managed savings deposits, withdrawals, and transactions, while resolving customer inquiries and issues.
• Contributed to the growth and expansion of the banks portfolio through proactive customer engagement.
• Reconciled vaults, cash drawers, and ATMs to ensure accuracy and compliance with financial procedures.
• Consistently met and exceeded annual sales targets for bank products, driving business growth.

• Managed the NESTLÉ portfolio for catering channels across the western region of Saudi Arabia.
• Maintained strong relationships with existing customers, addressing concerns and providing tailored solutions.
• Identified and established new accounts, actively seeking and engaging potential customers.
• Consistently achieved monthly sales targets, driving business growth and customer satisfaction.

• Key account Executive for NESTLÉ product.
• Handling the NESTLÉ portfolio for catering channels located in the western region of KSA.
• Following up on existing customers, and find solutions for their problems.
• Developing Business by enlarging the customer’s base.
• Establishing new accounts and services accounts by identifying potential customers.
• Developing and negotiating contracts, integrating contract requirements with business operations.

• Agent for Client’s service for the French Embassy.
• Receiving Documents.
• Checking up and Control documents.
• Sending Files to the French Embassy.
• Receiving files after the decision of the Embassy.