Business intelligence supervisor
Zain
مجموع سنوات الخبرة :2 years, 9 أشهر
- Design and development of Ad-hoc Reports & Dashboards.
- Work closely with Business users from various departments ( Marketing, Finance, Network Planning, Sales and Wholesale (Interconnect & Roaming)) in identifying the KPIs, dashboards and Analytics that can / should be performed for better planning and decision making.
-Standardize business rules to be the core reference in business reporting.
- Design the Dimensional Data model.
- Source systems analysis and requirement gathering
- Monitor the investigation of raised issues and find alternative solutions
-Managing the day to day activities of the data warehouse.
- Identify process improvements for streamline data collection and report generation
- Responsible for ensuring high levels of BI availability through support functions and in-depth testing
Support all stakeholders with different Ad-Hoc reporting with a high level of accuracy to enhance decision making processes.
- Analyzing data to identify the customer behavior trends from a commercial and technical prospective and apply a supportive management level presentation.
- Ensure smooth day to day operations of MIS systems including system uptime and data freshness.
-Lead the processes of centralizing the reporting by proactively own all the common / cross functional KPI’s and related.
- Gathering system requirement and gap analysis
-Test all the products that are developed by IT team.
- Test all the aspects and features of that product.
- Develop and execute test plans to ensure product reliability and scalability.
- Support product installation trouble-shooting