Terre Des Hommes Foundation (TDH) Case Manager –Child Protection
Terre Des Hommes Foundation (TDH)
Total years of experience :9 years, 6 Months
Case Manager -Child Protection
• Assessing clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans
• Working with clients, family and friend support networks and health care professionals to put care plans in place
• Listening to clients’ concerns and providing counseling or intervention as required
• Recording clients’ progress including charting referrals, home visits and other notable interactions
• Evaluating clients’ progress periodically and making adjustments as needed to improve outcomes
• Following up with discharged clients to ensure they were satisfied with services and they are still in good physical and mental health
• Assessing clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans
• Working with clients, family and friend support networks and health care professionals to put care plans in place
• Listening to clients’ concerns and providing counseling or intervention as required
• Recording clients’ progress including charting referrals, home visits and other notable interactions
• Evaluating clients’ progress periodically and making adjustments as needed to improve outcomes
• Following up with discharged clients to ensure they were satisfied with services and they are still in good physical and mental health
• Assist in the overall implementation of USAID Community Engagement Project
• Mapping of targeted communities to identify volunteers, community leaders, leading NGOs
and businesses, schools, health centers, youth centers and governmental institutions and
other assets.
• To identify and follow up with other partners / stakeholders to address community needs.
• Assist in organizing and facilitating community meetings in each of the targeted communities
• Assist in the design process of implementation and follow up of community projects.
• Assist in Providing technical support to NGOs applying for grants under USAID CEP;
• Assist prospective grantees in preparing responsive applications
• Organize and facilitate capacity building interventions
• Attend meetings with partners and stakeholders in Irbid and Amman when applicable;
• Ensure that USAID CEP’s communications materials (e.g. banners) are visible and present
in all events, trainings, ceremonies etc.
• Submit and update required reports by the deadlines;
• Participate and engage in any USAID CEP trainings and meetings as requested by
supervisor;
• Work with gender team to ensure effective integration and mainstreaming of gender into all
program activities.
• Provide individual sessions for beneficiaries, under the supervision of the Project Coordinator.
• Create and provide group sessions, under the supervision of the Project Coordinator
• Work closely with the Outreach Team Leader in order to provide the necessary social services needed for the beneficiaries.
• Provide documentation -Progress Notes for each session, Treatment Plans, and weekly/monthly reports.
• Create treatment plans for each client on the caseload.
• Assist with creation and planning of activities for the beneficiaries
• Keep updated on research and therapeutic techniques for the treatment and care of beneficiaries
• Assist with cross-border trainings on various Psychological diagnosis and interventions
• Utilize assessments in the diagnosis and treatment of beneficiaries
• Interview job seekers (including people with disabilities) to determine interests and needs (using career resources and tools);
• Work with job seekers to develop career plans and identify options for career advancement;
• Conduct training sessions on job search skills (constructing a resume, preparing a cover letter, conducting job interviews, client referral for training, and promoting the use of the Internet in job search process);
• Conduct workshops and orientation for employers on job identification, recruitment selection and staff development;
• Produce and disseminate career resources, and organize and operate career fairs and career days;
• Coordinate with stakeholders, the local community, training providers, and VTI to ensure the planning and maintenance of comprehensive career services and responsiveness to client needs;
• Conduct follow-up on job placements with employers, to ensure real employment took place; and,
• Provide follow-up services to career services clients.
• Establish an intervention plan and propose guidelines to organize support groups for children and their family members, focusing on improving their psychosocial well-being, according to project objectives and indicators: structure of the sessions, titles, goals, methodology, tools…
• Receive family members requesting support, internally referred by the social workers and / or activity supervisors. Assess their psychosocial needs.
• Set-up groups according to needs identified in each city: groups of mothers, fathers, other family members, youth…
• Conduct weekly focus / non-specialized support groups with children and children’s caretakers, particularly parents, and other family members (aiming at basic counseling, awareness raising, psychosocial support to allow debriefing, and to encourage mutual mechanisms…).
• Identify and refer parents or children in need of deeper psychosocial and protection help and refer them to the case-manager.
• Collaborate closely with the Activity supervisors, and meet them on regular basis to discuss cases and activities .
• Keep documentary record and update of all group sessions: plans, monitoring, feed-back, running of the sessions…
• Collect and provide any qualitative and quantitative data requested by the Project Manager
• Implement as many play sessions as possible and provide toys tailored to match the age and capacities of the children;
• Provide children and accompanying adults with the opportunity to play together and to improve the mother/child relationship;
• Complete a regular inventory of toys and games and request new ones when necessary;
• Check that all toys are clean and safe for use by children.
• Provide support to the health instructor and take part in appetite testing as often as possible;
• Make use of the appetite test to observe and encourage the mother/children bond;
• Provide as much help as possible to any parent/guardian whose child experiences difficulties during the appetite test.
• Provide training for the various team members in relation to their activities and needs, to improve understanding and the implementation of basic care practices;
• Observe activities in the field to determine the team's specific training requirements to improve understanding of care practices and organize the appropriate training in response (child development, psychological impact of malnutrition, communication with parents/guardians, play sessions, etc.).
• Elaborate methodologies for data collection such as keeping an attendance record for the play sessions, home visits, group discussions (organization, feedback, comments, etc.);
• Report strengths and weaknesses of the team regarding project’s orientation to the program manager on all strong points and areas for improvement for the team with regard to care practices;
• Contribute to the monthly program reports (statistical data collection and analysis and narrative reports);
• Attend meetings (as needed) with other organizations (non-governmental and governmental ones) to inform them about ACF work regarding care practices and to be kept updated with others advances in this issue.
• Implement as many play sessions as possible and provide toys tailored to match the age and capacities of the children;
• Provide children and accompanying adults with the opportunity to play together and to improve the mother/child relationship;
• Complete a regular inventory of toys and games and request new ones when necessary;
• Check that all toys are clean and safe for use by children.
• Provide support to the health instructor and take part in appetite testing as often as possible;
• Make use of the appetite test to observe and encourage the mother/children bond;
• Provide as much help as possible to any parent/guardian whose child experiences difficulties during the appetite test.
• Provide training for the various team members in relation to their activities and needs, to improve understanding and the implementation of basic care practices;
• Observe activities in the field to determine the team's specific training requirements to improve understanding of care practices and organize the appropriate training in response (child development, psychological impact of malnutrition, communication with parents/guardians, play sessions, etc.).
• Elaborate methodologies for data collection such as keeping an attendance record for the play sessions, home visits, group discussions (organization, feedback, comments, etc.);
• Report strengths and weaknesses of the team regarding project’s orientation to the program manager on all strong points and areas for improvement for the team with regard to care practices;
• Contribute to the monthly program reports (statistical data collection and analysis and narrative reports);
• Attend meetings (as needed) with other organizations (non-governmental and governmental ones) to inform them about ACF work regarding care practices and to be kept updated with others advances in this issue.