ICT Associate Identity and Access Management
UNHCR
Total years of experience :21 years, 8 Months
Job Description:
-analyzing, developing, interpreting and evaluating complex system design and architecture specifications, data models and diagrams in the development, configuration and integration of computer systems.
-researching, analyzing, evaluating and monitoring network, systems and Identity to ensure systems are configured to operate at optimal performance.
-assessing and recommending improvements to systems operations and integrated hardware, software, communications and operating systems.
-installing, configuring, testing, maintaining and administering new and upgraded systems, software database applications, and servers.
-providing systems programming in support of specific business needs and requirements.
-preparing and maintaining procedures and documentation for systems inventory, and recording diagnosis and resolution of network faults, enhancements and modifications to systems, and maintenance instructions.
-monitoring systems, accesses, Identities, and activity, capacity and usage to ensure continued integrity and optimal systems performance.
-performing the operational establishment and preventive maintenance of backups, recovery procedures, and enforcing security and integrity controls.
-implementing and administering database documentation, guidelines, policies and procedures.
-testing database systems and upgrades, such as debugging, tracking, reproduction, logging and resolving all identified problems, according to approved quality testing scripts, procedures and processes.
-accepting responsibility for the processes, procedures and operational management associated with system security and disaster recovery planning.
-liaising with security vendors, suppliers, service providers and external resources; analyzing, recommending, installing and maintaining software security applications; and monitoring contractual obligations, performance delivery and service level agreements.
-troubleshooting and providing service support in diagnosing, resolving and repairing server-related hardware and software malfunctions, encompassing workstations and communication infrastructure.
-preparing and maintaining documentation, policies and instructions, and recording and detailing operational procedures and system logs.
-ensuring that the design of computer sites allows all components to fit together and work properly and monitoring and adjusting the performance of systems.
-continually surveying the current computer site to determine future network needs and making recommendations for enhancements in the implementation of future servers and networks.
-Providing remote and onsite technical support to a diverse group of clients
-Maintenance, support and project-related client site work
-Solve complex, high-impact challenges in a timely and efficient manner
-Scope, present and deliver technical solutions & projects
-Vulnerability Assessment and remediation
-Point of technical escalation for peers and support teams
1. Installing configuring & administering Domain controllers, DHCP, DNS, WINS, ISA(2004, 2006 & TMG) & exchange servers(2003, 2007 & 2010), Group policy management.
2. Implementing Bit locker Technology.
3. AD/DC Migration from 2008 R1 standard to 2008 R2 Enterprise 64 bit
4. Installing configuring & administering Smart Filter Admin Kit, also agents on ISA server.
5. Technical Team Lead Service Desk project SCCM, SCOM, Hyper V technology
6. Microsoft servers support administrator, and supervising pc support.
7. Implementing, administering, & troubleshooting WSUS, Forefront, MOM service Admin KIT.
8. Microsoft SQL 2008 R2 Enterprise cluster Farm administrator.
9. Implementing MS Clustering Technology.
10. MS SharePoint administrator,
11. MS LYNC 2010 administrator
12. Installing managing HP SAN storages, HP backup tape library, in addition to install & manage backup exec software
13. Providing Desktop support by installing, configuring, administrating operating systems, Ms office, other Ms products & desktop banking application
14. Symantec Antivirus system Administrator: providing product update configuration, installation & stations monitoring.
15. Creating & managing domain users, groups, organizational units & email accounts on active directory & exchange servers in addition to deployment software’s over the active directory.
16. Administering ISA servers 2006 and TMG enterprise edition with high availability solution (Load balancing) including installing configuring managing rules and troubleshooting.
17. Helpdesk administration & implementation(CA service desk), including define users, groups, database administration & maintenance, group management, notification management & providing updating for this system, database administration(SQL server 2000 & 2005)
18. Design & implement automation solutions for systems related to IT-Infrastructure systems Microsoft products with MCS Team .
1. Oracle 10g database operator & administrator, running daily & monthly operations procedures such as backup, recovery, restore, installing testing live environment databases, installing banking systems, creating automation procedures
2. Installing Oracle forms & reports on client machines, installing Oracle database on client machine.
1. Running of operational daily, weekly &monthly batches.
2. Systems maintenance, conversion & all of system backups for Unisys systems, Microsoft systems (SQL server 2000, win 2003, win2000, Win NT) & UNIX.
3. Installing configuring & maintenance for PCs and servers Microsoft products (SQL server 2000, win NT, 2000, 2003, XP, 98, ME, Ms Office (supporting for outlook problems and office problems)).
4. Banking system support & good experience in administration for SQL server 2000, Oracle database 9, 10g (as member of MIS team SQL server administrator).
5. Preparing desktop programs for Win servers by VB6, VB.net & VC#.net programming. LAN hardware installation.
6. Configure multilayer switches and V-Lans, ATM problems support & system upgrade.
7. Database installation & implementation (Oracle 9, 10g & Sql server 2000).
(July 2002 - July 2003): Technical Support, the Modern Systems Company.
2. Supporting multiple operating systems windows PCs & Servers suite (Win NT, 2000, 95, 98, 2000 pro, XP) and Apple MAC.
3. Installing configuring, training for Ms Office (97, 2000, XP).
4. Installing configuring for LANs include switches and router's, hardware and software installation & configuring for all above products.
1. Supporting multiple operating systems windows PCs & Servers suite (Win NT, 2000, 95, 98, 2000 pro, XP) and Apple MAC.
2. Installing configuring, training for Ms Office (97, 2000, XP).
3. Installing configuring for LANs include switches and router's, hardware and software installation & configuring for all above products.