Job Description:
-analyzing, developing, interpreting and evaluating complex system design and architecture specifications, data models and diagrams in the development, configuration and integration of computer systems.
-researching, analyzing, evaluating and monitoring network, systems and Identity to ensure systems are configured to operate at optimal performance.
-assessing and recommending improvements to systems operations and integrated hardware, software, communications and operating systems.
-installing, configuring, testing, maintaining and administering new and upgraded systems, software database applications, and servers.
-providing systems programming in support of specific business needs and requirements.
-preparing and maintaining procedures and documentation for systems inventory, and recording diagnosis and resolution of network faults, enhancements and modifications to systems, and maintenance instructions.
-monitoring systems, accesses, Identities, and activity, capacity and usage to ensure continued integrity and optimal systems performance.
-performing the operational establishment and preventive maintenance of backups, recovery procedures, and enforcing security and integrity controls.
-implementing and administering database documentation, guidelines, policies and procedures.
-testing database systems and upgrades, such as debugging, tracking, reproduction, logging and resolving all identified problems, according to approved quality testing scripts, procedures and processes.
-accepting responsibility for the processes, procedures and operational management associated with system security and disaster recovery planning.
-liaising with security vendors, suppliers, service providers and external resources; analyzing, recommending, installing and maintaining software security applications; and monitoring contractual obligations, performance delivery and service level agreements.
-troubleshooting and providing service support in diagnosing, resolving and repairing server-related hardware and software malfunctions, encompassing workstations and communication infrastructure.
-preparing and maintaining documentation, policies and instructions, and recording and detailing operational procedures and system logs.
-ensuring that the design of computer sites allows all components to fit together and work properly and monitoring and adjusting the performance of systems.
-continually surveying the current computer site to determine future network needs and making recommendations for enhancements in the implementation of future servers and networks.
-Providing remote and onsite technical support to a diverse group of clients
-Maintenance, support and project-related client site work
-Solve complex, high-impact challenges in a timely and efficient manner
-Scope, present and deliver technical solutions & projects
-Vulnerability Assessment and remediation
-Point of technical escalation for peers and support teams
- Company industry:
- Public Administration
- Job role:
-
Information Technology
