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Raeed AlSulami, Inbound Operation and Social Care Specialist

Raeed AlSulami

Inbound Operation and Social Care Specialist

Zain - KSA

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Administrative Sciences
Experience
16 years, 8 Months

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Work Experience

Total years of experience :16 years, 8 Months

Inbound Operation and Social Care Specialist at Zain - KSA
  • Saudi Arabia
  • My current job since October 2018
Social Media and Live Chat Support supervisor at Zain - KSA
  • Saudi Arabia - Jeddah
  • August 2017 to September 2018
Live Chat Team Leader at Zain - KSA
  • Saudi Arabia
  • August 2011 to August 2017
Contact Center Team Leader at Zain - KSA
  • Saudi Arabia - Jeddah
  • September 2007 to July 2011

Education

Bachelor's degree, Administrative Sciences
  • at King Abdulaziz University
  • January 2019

Specialties & Skills

Administration
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Time Management
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Leadership
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Teamwork
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Customer Service
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Professional customer service
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Leadership
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Time Managment
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Presentation Skills
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Communication Skills
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marketing
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planning
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procurement
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people management
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operation
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operations management
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problem solving
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mobile
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social media marketing
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Social Profiles

Twitter
Twitter
twitter.com/raeed_alsulami

Languages

English
Expert
Arabic
Expert

Memberships

Jeddah Muncipality
  • Social services
  • November 2008

Training and Certifications

Business Ethics (Certificate)
Date Attended:
October 2014
Advanced Excel (Certificate)
Date Attended:
July 2011
Presentation Skills (Certificate)
Date Attended:
February 2011
Coaching for Better Performance (Certificate)
Date Attended:
February 2011
Future Leaders (Certificate)
Date Attended:
September 2012
The Zain Way to Market Workshop (Certificate)
Date Attended:
May 2011
Effective Relationship (Certificate)
Date Attended:
July 2012
Performance Orientation (Certificate)
Date Attended:
December 2012