Rafael Paolo Malonzo

• Developed high-quality, creative graphics for diverse company needs.
• Selecting the style of images and text and size of type to be used.
• Reviewed layouts and marked changes to improve final results and meet promotional targets.
• Manage the resources and schedules for on-time delivery of different design stages.
• Worked exclusively on one-off creations, collaborating with clients to organize the final design.
• Arranging page elements for screens and printed media and determining text and image size for each page.
• Making an animation frame of the digital screen for the social platform and selected digital screens.

• Conceptualizing designs for logo, gif animation, short video clips, and social media channels to promote product brand
• Designing creative advertising content for various media including medical detail aid, flyers, posters, and product packaging while ensuring maximum brand awareness for the market or target audience.
• Incorporated feedback from internal creative teams, client servicing, and art directors to optimize designs.
• Managed resources and schedules for on-time delivery of different design stages.
• Kept a complete archive of graphical images, photographs, and previously completed works.
• Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
• Modifying page graphics to work with the images and text
• Making an animation frame of the digital screen for the social platform and selected digital screens
• Creating design works and being responsible for elements of products or campaigns that includes print, digital, and a short video clip for social media posting.

• Working closely with the Studio Manager to ensure accurate and timely processing of all studio work and assist in resolving any related concerns.
• Coordinating between Account Executives and Designers about the approved artworks.
• Regularly tracking and updating project statuses for timely deliveries. Identifying & communicating any potential issues that may cause delays in the delivery timings. (image licenses, copy changes, visual changes)
• Managing studio’s image stock collections to ensure accurate billing of the client that requested it.
• Working with printing shops, verifying print specifications to lessen the issues during the production
• Organizing the job bags with precise job orders, client’s name, and brand with project name or easy locating when needed.
• Initiative to help the designer with mounting and packaging all their entries on various awarding bodies.
• Working with print suppliers and ensuring accurate billing and following up with payments.

• Ensuring that the bar area is fully equipped with tools and products needed for mixing beverages and serving guests, preparing inventory or purchase requisitions as needed to replenish supplies
• Serving snacks or food items to guests seated at the bar when appropriate
• Mixing drinks, cocktails, and other bar beverages as ordered and in compliance with company standards.
• Handled customer payments, reported tip amounts, and balanced cash drawers.
• Distributed refunds and remade incorrect drinks to improve customer satisfaction.
• Promoted featured drinks and food specials through social media platforms to encourage sales.
• Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions.
• Recommended house specials to new patrons to boost revenue.
• Utilized strong menu knowledge to recommend beverage pairings with food orders.

• Greeted guests, recorded orders, and coordinated well-timed delivery to reduce delays.
• Worked with FOH staff to coordinate smooth presentation and service at each stage of meals.
• Reviewed IDs to verify age requirements for alcohol purchases.
• Managed alcohol service with careful attention to customer consumption and safety.
• Replenished dining area supplies throughout shifts to keep team members efficient and guests satisfied.
• Promoted a clean and safe dining environment, quickly reporting and resolving spills or hazards.
• Checked in with guests periodically to confirm satisfaction with food, drinks, and service
• Polished glassware and silverware, rolled silverware, and set up tables.
• Enforced compliance with company policies and health and safety standards.

• Efficiently handling 5-10 VIP suites of the concert arena.
• Providing friendly and courteous customer service at all times
• Responsible for the assigned station and performing duties as assigned according to each event
• Completing the checklists for each room, including wiping down high-touch areas, dusting surfaces, and ensuring the room were clean entirely.
• Offering guests above-and-beyond support for room needs, as well as finding amenities and obtaining the needs and requests of the guests.
• Checking of rooms carefully for guest items and safety hazards during the concert in the VIP suites
• Relayed food and drink orders to kitchen staff using clear communication.
• Supporting the team to provide excellent service consistent with guest expectations.

• Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
• Transported food products, cleaned tables and counters, and stocked dining room supplies.
• Communicated customers’ menu choices and special requests to kitchen staff.
• Picked up trash and removed spills promptly to keep the dining area clean.
• Restocked stations regularly to promote team productivity and meet customer needs.
• Cleaned and reset tables quickly to maximize capacity.
• Keep the hostess team informed of table progression and availability.
• Gained familiarity with menu ingredients and cooking processes to manage customer inquiries.