Ra'fat Munir Suliman Al - Hakim, Recruitment Admin Senior Associate

Ra'fat Munir Suliman Al - Hakim

Recruitment Admin Senior Associate

Americana Group

Location
Jordan - Amman
Education
Master's degree, Management Information System
Experience
14 years, 5 Months

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Work Experience

Total years of experience :14 years, 5 Months

Recruitment Admin Senior Associate at Americana Group
  • Jordan - Amman
  • My current job since March 2017

1. Responsible for completing assigned HR functional transaction or work activities of Recruitment in accordance with the established policies, procedures and service level agreements of global delivery service GDS whilst building positive and productive relationships with customer representatives.
2. Processes applicant information, offers, rejections, relocation and transfers
3. Creates offers of employment and communicates to candidate
4. Schedules induction and on boarding for new employees
5. Manage recruitment expenses
6. Answers ad-hoc queries from applicants
7. Adheres / Complies with recruitment policies
8. Implement the organization's human resources strategy so that the organization attracts, manages, develops and retains the employees it needs to achieve it's current and future business objectives.
9. Prepare the annual HRD objectives and formulate the annual HRD Plan and budget and communicate with the team to gain alignment and commitment
10. Responsible for the effective execution of Americana Performance Management system.
11. Preparing analysis reports related to turn over, retention, recruitment, performance appraisals, succession plan, HRD annual plan, HR effectiveness, dashboard, .
12. Conduct all management level exit interviews
13. Maintain an effective HRIS to ensure that HRD plans and decisions are based on facts.
14. Evaluates and resolves human relations, labor relations, and work-related problems, and meets with management to determine appropriate action
15. Developing, improving existing HR procedures and processes and ensure all HR procedures carried out.

Recruitment Coordinator at Americana Group
  • Jordan - Amman
  • April 2015 to February 2017

1. Developing, improving existing HR procedures and processes and ensure all HR procedures carried out.
2. Set an annual manpower plan.
3. Dealing with redundancies, gross misconduct and maternity leave issues.
4. Maintain HR database (Leavers, tracking the staff under the probation period, etc…)
5. Dealing and advising on disciplinary and grievance procedures.
6. Making sure that any promotions, transfers and pay rises take effect as planned.
7. Assisting in the set up and maintenance of client & candidate databases.
8. Conducting inductions for new employees.
9. Providing employment references for past employees.
10. Organizing and arranging interviews for candidates.
11. Writing the terms of employment & contracts for new employees.
12. Conducting interview with job applicants, asking relevant questions.
13. Writing job specifications and designing job adverts.
14. Deciding which online job sites & newspapers to advertise jobs in.
15. Conducting pre-employment checks on job applicants i.e. references, medical approval, academic… etc.
16. Ensuring all hired and resigned staff has the required documentation, also monitoring the contracts renewal.
17. Answering any inquiries regarding staff benefit, HR procedure and policies.
18. Make the training schedule for newly hired staff.
19. Make sure all performance appraisals evaluation are correct and available in timely manner.
20. Raise recommendations for promoting employees.
21. Doing the exit interview for resigned staff.

HR Assistant at United Nations Relief and Works Agency for Palestine Refugees
  • Jordan - Amman
  • September 2013 to March 2015

1. Serves as first point of contact for all issues related to Human Resources.
2. Reviews, validates, audits employee status changes and new hire information.
3. Process payroll and reporting associated with payroll.
4. Coordinate recruiting efforts including posting open positions via online, recruiting agencies and internally within a timely manner and collecting and resumes.
5. Conduct new hire orientations.
6. Assist in development and coordination of employee related programs.
7. Assisting with development of human resource policies and procedures.
8. Maintain accuracy of employee related documents.
9. Assisting staff with necessary payroll forms, annual disclosures, and various benefit enrollments.
10. Maintaining benefit and employee records.
11. Performs such other duties as may be assigned.

CLERK A, Procurement officer at United Nations Relief and Works Agency for Palestine Refugees
  • Jordan - Amman
  • February 2013 to August 2013

1. Responsible for sourcing and purchasing goods and services for the company according to its available budget and in accordance with UNRWA rules and regulations.
2. Ensures timely provision of goods and services for operational and programmatic needs.
3. Provide assistance to ensure proper adherence to UNRWA procurement policies and procedures.
4. Provides support, advice and assistance in procurement of new supplies and equipment for the project and information on best options in local and international markets.
5. Reviews quotations, bids, and tender documentation.
6. Researches new suppliers.
7. Liaising with suppliers.
8. Follows up with suppliers concerning delivery times.
9. Prepares periodic reports related to purchasing, inventory control, and shipping and receiving within the local operation.
10. Obtains and updates information on open market and contract purchase prices.

Registrar at Al-Ahliyya Amman University
  • Jordan - Balqa
  • October 2009 to November 2012

Directs and coordinates university registration activities:

1. Consults with other officials to devise registration schedules and procedures.
2. Analyzes statistical data on registration for administrative use in formulating policies.
3. Prepares commencement list.
4. Directs preparation of statistical reports on educational activities for government and educational agencies and interprets registration policies to faculty and students.
5. Directs activities of workers engaged in transcribing and evaluating academic records of students applying for permission to enter university.
6. Directs compilation of information such as class schedules and graduation requirements.
7. Coordinates dissemination of information on courses offered and procedures students are required to follow in order to obtain grade transcripts.
8. Issues official transcripts.

Education

Master's degree, Management Information System
  • at Arab Academy for Banking and Financial Sciences
  • September 2011
Bachelor's degree, Management information system
  • at Al yarmouk university
  • June 2009

Specialties & Skills

Analytical Skills
Problem Solving
Project Management
Procurement
Human Resources
Developing of strong analytical skills for problem solving.
Highly motivated, organized, and culturally diverse individual
Excellent communication, organizational, and administrative skills.
Team working involved commitment to Planning.
Capable and willing to work hard to achieve desired results.

Languages

Arabic
Expert
English
Expert

Training and Certifications

Intensive training in all bank departments (Training)
Training Institute:
Jordan Islamic Bank
Date Attended:
February 2009
Cisco Router & Switch configuration (Training)
Training Institute:
Mesbar Telecom System Corp.
Date Attended:
April 2009
Oracle Certified Professional (Training)
Training Institute:
Queen Rania for Research and Development Center
Date Attended:
June 2008
Project Management Professional (Training)
Training Institute:
Ocean Training and Consulting Company
Date Attended:
September 2011