Rafat Khdair, Project Manager

Rafat Khdair

Project Manager

IMF

Location
United States - Washington
Education
Bachelor's degree, Computer Science
Experience
24 years, 9 Months

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Work Experience

Total years of experience :24 years, 9 Months

Project Manager at IMF
  • United States - Washington
  • My current job since June 2017

* Managing multiple innovative initiatives

* Work collaboratively with management to ensure effective oversight of projects progress and direction

* Conduct health checks and gateway reviews to identify issues & risks in a timely manner, and assist in taking appropriate corrective and remedial actions when necessary

Program Manager at Prince Sultan Military Medical City
  • Saudi Arabia - Riyadh
  • January 2012 to May 2017

** Responsible for planning, risk, and change management activates for an enterprise wide Hospital Information System (HIS) implementation at the medical city ‘Cerner Millennium’ a (115) Million Riyals initiative
** Successfully managed and provided strategic alliance for one of the biggest transformation programs for the patient affairs department (Patient Affairs and Identity Management System) ‘PAIMS’; The program used as show model and implemented by all the Military Hospitals across the Kingdom of Saudi Arabia
** Established the PMO office from scratch in the ICT and Medical Informatics departments & created the policies and procedures for the same, and standardized all the deliverable templates related to Project Management and PMO
** Efficiently managed a major outpatient transformation Program based on Business Process Management concept, which won The Golden Award for Excellence in Middle East-Africa from WfMC (Workflow Management Coalition) in 2012 for BPM & Workflow initiatives

Senior Projects Manager at Integrated Solutions for Business ISB
  • Saudi Arabia - Riyadh
  • May 2011 to December 2011

** Managed and led multiple projects related to Learning Management Solutions (Blackboard), Enterprise applications, and Business Process Management
** Led two major transformational initiatives related to (Ministry of Social Affairs, and Ministry of Municipal and Rural Affairs)
** Manage, monitor, and control project plans (scope, cost, and schedule) based on project requirements
** Monitor performance of resources and rectify any variances if any

Projects Manager at Al Fanar IT
  • Saudi Arabia - Riyadh
  • April 2007 to May 2011

** Managed & commission various enterprise-wide multi-milling riyal projects related to e-Business domain including Enterprise Content Management (ECM), Business Process Management & Workflows, Document Management, Enterprise Portals, and Records Management
** Built & maintained productive business relationship with clients through the successfully implemented projects like:
~ Government sector: Ministry of Finance, Saudi Customs, Ministry of Islamic Affairs
~ Private sector: Al Salam Aircraft Company, Arriyadh Development Company
~ Healthcare sector: King Khaled University hospital, King AbdulAziz university hospital, General directorate of Health Affairs
~ Military sector: Military Industries, The Signal Corps
** Defined & implemented project plans, timelines based on project requirements
** Monitored performance of team members and rendered productivity enhancement feedback
** Maintained updated project documentation
** Interacted with vendors in the e-business industry like (OpenText, Hummingbird, Kofax, Archmate, and InteliPath)
** Focused on enhancement of revenue by maximizing ROI from managed projects

Senior Consultant at Al Fanar IT Company
  • Saudi Arabia - Riyadh
  • April 2004 to April 2007

** Functioned as a team leader and solutions architect for various projects specially for Enterprise Content Management, Business Process Management & Workflow, Document Management & Capture Solutions, and Enterprise Portals solutions
** Worked as a Senior Consultant specialized in Business Transformation Solutions like Hummingbird, Mobius, OpenText, InteliPath, Ultimus BPM, and Workflow solution
** Analyzing, designing, and implementing effective and efficient Enterprise solutions in alignment with the client's enterprise architecture
** Conducted User/ Technical/ Administrator trainings for team members and clients
** Participated in Presales activities, prepared responses for tenders & RFPs for major tenders undertaken by the e-Business Department
** Participated in presentations & demonstrations and prepared a proof of concept solution tailored to clients’ needs
** Played a major role in signing partnership agreement between company & international major partners like OpenText, InteliPath, KOFAX though vendor selection process and responses to partnership agreements

System Analyst at AL Fanar IT Compnay
  • Saudi Arabia - Riyadh
  • September 2001 to April 2004

** Involved in collation & analysis of requirements for projects like Enterprise Content Management, Business Process Management & Workflow Solutions
** Maintained updated documentation based on project requirements
* Set up integration interfaces between e-Business solution and other application like ERP applications
** Conducted training sessions for both team members and clients
** Installed & configured e-Business solutions including OS/DB for server/ client side
** As a System Analyst, led implementation team for the Electronic Document Management Project for the Ministry of Finance - Saudi Arabia, worth SAR 5 Millions

Applications Developer at OMEGA Engineering Co.
  • Saudi Arabia - Riyadh
  • August 1999 to August 2001

Applications Developer

Education

Bachelor's degree, Computer Science
  • at Princess Sumaya University for Technology
  • June 1999

Specialties & Skills

Business Process Improvement
Project Management
Programme Delivery
Project Management (PMP Certified)
MS SharePoint Products & Technologies
Enterprise Content Management (ECM)
Document Management
Program Management
Healthcare Information Technology
PMO setup and operations
Business Process Management
ITIL Foundation v.3
COBIT 5
Enterprise Architecture using TOGAF
IT Governance
Program Management Professional (PgMP)
Portfolio, Programme and Project Offices (P3O) Practitioner

Languages

Arabic
Expert
English
Intermediate

Memberships

Jordan Computer Society
  • Active Memeber
  • January 2000
AIIM "Association for Information and Image Management."
  • Professional Memeber
  • January 2007
Project Management Institute PMI
  • PMP Certified
  • December 2010

Training and Certifications

COBIT 5 Foundation training course (Training)
Training Institute:
JODAYN Training Center
Date Attended:
December 2013
TOGAF 9.1 training course (Level 1 & Level 2) (Training)
Training Institute:
JODAYN Training Center
Date Attended:
December 2013
ITIL v.3 (Training)
Training Institute:
EXIN
Date Attended:
December 2013
Installing, Configuring, and Administrating Microsoft. Windows® 2000 Server (Training)
Training Institute:
SITA Training Center, Riyadh - Saudi Arabia
Date Attended:
May 2001
Open Text Livelink ECM Consultant Certification BootCamp (Training)
Training Institute:
Open Text, Dubai - United Arab Emirates
Date Attended:
January 2011
Project Management Professional (PMP) (Training)
Training Institute:
Al Khaleej Training and Education Company
Date Attended:
August 2010
Installing, Configuring, and Administrating Microsoft. Windows® 2000 Professional (Training)
Training Institute:
SITA Training Center, Riyadh - Saudi Arabia
Date Attended:
April 2001
Hummingbird ECM Solution Training (Training)
Training Institute:
Hummingbird Technologies, Saudi Arabia
Date Attended:
January 2006
Microsoft Visual Studio .Net technical training (Training)
Training Institute:
New Horizon Training Center, Riyadh - Saudi Arabia
Date Attended:
June 2002
Microsoft® Windows® SharePoint 2007 (Training)
Training Institute:
ExecuTrain, Saudi Arabia
Date Attended:
August 2007
Technical Training course for KOFAX Ascent Capture 7.5 (Training)
Training Institute:
DICOM / KOFAX, Dubai - United Arab Emirates
Date Attended:
July 2007
Document Imaging Architect (Training)
Training Institute:
CompTIA
Date Attended:
June 2008
Administering Integrated Record & Document Management Solutions (Training)
Training Institute:
ByteQuest Technologies Inc, Ottawa - Canada
Date Attended:
April 2003
Sales and Presales Boot Camp (Training)
Training Institute:
Open Text Boot camp, Dubai - United Arab Emirates
Date Attended:
May 2008
Enterprise Content Management (ECM) (Training)
Training Institute:
Association for Information and Image Management "AIIM"
Date Attended:
August 2008
Microsoft Communication & Collaboration Solutions (Training)
Training Institute:
Perform ICT, Riyadh - Saudi Arabia
Date Attended:
September 2005