Mohamed Waleed

● Manages service aspects in all food and beverage assigned areas and events, and acknowledges,
greets and thanks all members and guests
● Manages dining rooms, lounges, Halfway House, Beverage Cart, Catering and bars to ensure proper
set-up of tables, chairs, linens, table settings, glassware, etc.
● Confirms that all service staff are in proper uniform and appearance standards
● Hires, manages and trains staff in all technical and non-technical aspects of their role standards of
quality and service
● Creates, maintains and distributes weekly schedules for staff and communicates changes as
appropriate to all
● Communicates with service and kitchen staff regarding reservations and/or special events
● Conducts pre-shift, pre-meal and/or pre-event meetings with all necessary staff
● Evaluates and supervises performance and carries out disciplinary action as needed, in accordance
with the Club’s policies and applicable laws

● Assist and reporting to

● Ensure uniform and personal appearances are clean and professional, maintain confidentiality of
Proprietary information, and protect company assets.
● Responsible for the restaurant equipment, doing inventory, taking care of food store and making
Duty schedule for all outlets.
● Perform all necessary tasks to serve food and beverage according to the service standards and
operating manuals of the Restaurant.
● Responsible for guiding the waiter/ waitress, in the performance of their jobs.
● Responsible for consistently implementing the service standards and operating procedures.
● Make sure the operation running smoothly with guest happy feelings and up sell products to the
guests.
● Doing trainings for services, taking orders, selling techniques, food and beverage to the staffs
according to the hotel standard

● Suggests food and beverages ~ to be well versed with the menu, method of preparation and
accompaniments.
● Maintains cleanliness and mise-en-place level at working station and service pantry for smooth
operation. Serving international client, taking order feeds in micros.
● Responsible for store Requisition & stock rotation for stores and maintaining hygiene standards in
storage.
● Follows correct sequence of service outlined in the Standard Operating Manual.
● Cleans all spillage during mealtime and at closing.
● Cleans and polishes Glassware, China ware, hollowware and flatware.