Raffaello Villani, Technical Custmer Care Level 1

Raffaello Villani

Technical Custmer Care Level 1

Teleperformance on committed Apple

البلد
إيطاليا
التعليم
ماجستير, App, HTML, webSpaces, SQL, Client Server App
الخبرات
22 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :22 years, 10 أشهر

Technical Custmer Care Level 1 في Teleperformance on committed Apple
  • إيطاليا
  • أبريل 2013 إلى يوليو 2013

Advisor Apple iOS Device: \nMy role is answear and engineer about Apple iOS's device: iPhone, iPad, iPod. iTunes, iCloud \nTroubleshooting with customer for solve issue's device

administrator wine-bar/cookery food في LeBeccherie Absinthe Wine Bar
  • إيطاليا
  • أبريل 2007 إلى أكتوبر 2012

LeBeccherie Absinthe Wine Bar; 2007 - 2012
administrator wine-bar, cookery food
Cooker, bartender, Front End Public Business;
Salve - Lecce.

Outbound telephone operator في Scabe Service
  • إيطاليا
  • يناير 2011 إلى يناير 2012

Scabe Service sas; 2011 - 2012
Outbound telephone operator;
Business of selling services related to subscription products to customers
SKY Italy, tasks of Back Office, Mail management control and document filing.
Lecce.

administrator sales and wherehouse في SPIRITAFFINI snc
  • إيطاليا
  • يناير 2004 إلى ديسمبر 2007

SPIRITAFFINI snc; 2004 - 2007
administrator;
Food and Beverage business, food & Beverage store magazine;
Lecce.

developer في IBM's
  • إيطاليا
  • أبريل 2002 إلى نوفمبر 2003

IBM's developer; 2002 - 2003
Worker on Senato della Repubblica (Senate of the Italian Republic);

Analyst Programmer platform WinNT - Oracle 8i Client HTML Langauge في server and TAURUS search engine System web
  • إيطاليا
  • فبراير 2001 إلى مارس 2002

Analyst Programmer platform WinNT - Oracle 8i Client HTML Langauge;
Programming app. client-server and TAURUS search engine System web;
Roma.

TSF Ferrovie dello Stato Italia; 2001 - 2002
Dipt. Computer Science (Italy Railways);
Analyst Programmer platform WinNT - Oracle 8i, VB6 Programming software;
Programming web applications;
Roma.

Developer Client Microsoft VB6 - Oracle 8i في SEMA IT
  • إيطاليا
  • أبريل 1999 إلى يناير 2001

SEMA IT; 1999 - 2001
dipt.Italian TIM Mobile Comunication;
Developer Client Microsoft VB6 - Oracle 8i;
Software Programming: VB6, SQL
Roma.

skilled worker في Benaglia snc
  • إيطاليا
  • يناير 1997 إلى فبراير 1999

Benaglia snc; 1997 - 1999
Responsible week Lathes CNC Programming VEGA T;
PLC programming series for pieces not exceeding 30 units;
Quality control of artifacts VEGA Lathe T3 operational centers);
Pianoro - Bologna.

worker programmer CNC في Co.Ra. snc
  • إيطاليا
  • يناير 1995 إلى يناير 1997

Co.Ra. srl; 1995 - 1997
Workwe CNC: assigned to the installation and removal of artifacts machine
tools (CNC milling);
Anzola dell'Emilia - Bologna.

Technical Teacher Practical - ITIS Varese في ITIS Gazzada (Varese)
  • إيطاليا
  • يناير 1992 إلى يناير 1995

ITIS Gazzada (Varese); 1992 - 1995
Technical Teacher Practical - ITIS Varese;
Laboratory of Mathematics, Systems and Automation, Probability.
Technical Teacher Practical - ITIS Varese;
Laboratory of Mathematics, Systems and Automation, Probability.
Varese.

Officer Warehouse Management في Mall CONAD
  • إيطاليا
  • مارس 1990 إلى يونيو 1992

Mall CONAD; 1990 - 1992
Officer Warehouse Management: inventory control internal and external.
Control provision and consumption of goods on the shelves, a business with sales
agents and quality control inventory in the warehouse.
Salve - Lecce.

الخلفية التعليمية

ماجستير, App, HTML, webSpaces, SQL, Client Server App
  • في Stage App Micorosoft developer
  • أكتوبر 2000

Stage in Microsoft App and Developer for client programmer

ماجستير, Stage on the law RSU 626 Safety work
  • في region Emilia Romagna Bologna
  • أكتوبر 1996

Technical internship on the law RSU 626, intensive internship Safety & Training in companies in the specific fields of machine tools

ماجستير, Stege CNC
  • في CO.RA ind Stage's worker
  • يناير 1996

Stage programming machine Tools CNC

ماجستير, Prosecutor's Office in Court of Lecce
  • في Prosecutor's Office in Court of Lecce
  • مايو 1993

enable to: -Official Agent fees and debt recovery

بكالوريوس, Specialization Computer Science and Management
  • في ITIS E FERMI
  • أغسطس 1988

ITIS "E Fermi" - Lecce; 1988 Technical School Diploma; Specialization Computer Science and Management.

Specialties & Skills

Team Management
Food Quality
Controls
Cooking
Cuisine
Pubblic Realtions with customers (front and back ends)
Management Sales Agent fo Food sales
CNC softaware and programming
School Laboratory Teaching
Developer MICROSOFT App Client
Windows App(office, Outlook etc etc)
Cooking , cookery, Bartender,

اللغات

الانجليزية
متوسط
الايطالية
متمرّس