Customer Advisor
STREAM
Total years of experience :20 years, 0 Months
Converting Vodafone Pay as you go customers to sim only or to a Vodafone contract. : Good customer service skills, building a very good customer rapport, managing time effectively and making sales.I am also taking a SDS course where I can become the team leader and then build up to the managerial role.
Duties: Converting Vodafone Pay as you go customers to sim only or to a Vodafone contract. Skills Attained: Good customer service skills, building a very good customer rapport, managing time effectively and making sales. Company: Isisbyte ( February 2013-June 2013) Position Held: Sales Agent Duties: Upgrading existing Orange, 02 customers to a better tariff and sell Orange sim only to existing Pay as you go customers Skills Attained: Very good customer service, Sales techniques and interacting with customers and building a very good rapport.
Company: HG Care Services (September 2012- December 2012) Position Held: Care Worker Duties: Caring for the elderly and disabled people Skills Attained: Good Teamwork, interaction with people in need, providing good and positive enthusiasm towards clients and providing the best possible service.
Company: Silverstone Capital (April 2012-August 2012) Position Held: Pension Advisor Duties: Helping people get the best possible pension rates before they retire. Skills Attained: Good customer service skills, making a good rapport with customer, giving the best possible advice.
Company: Atria House Bolton (August 2011-March 2012) Position Held: Sales Person
Duties: Helping getting back peoples Payment Protection Insurance Skills Attained: Good customer service skills, making a good rapport with customer, providing quality service. Company: Subway (December 2009-February 2011) Position Held: Subway artist Duties: Making and selling sandwiches Skills Attained: Good customer service skills, Hygiene control, Good interaction with customers and staff.
Company: Pizza Hut (January 2008-February 2009) Position Held: Front and Back of House Duties: Making and serving food Skills Attained: Interacting well with customers, Time and hygiene control and working well with staff.
Company: DFS Furniture (2005-2007) Position Held: Financial Document Filler Duties: Filling in financial Documents once floor workers have finished with finance form i.e. being responsible for the work team, getting work done on time Skills Attained: This involved flexible working, Organisation and Time Management
Company: Fitness First (Voluntary 2001 - 2002) Position Held: Motivator Duties: Orienteering new customers and demonstrating exercise machines Skills Attained: Effective communication with customers and good Interpersonal skills Skills
I HAVE A DEGREE IN SPORTS COACHING AND I HAVE A LEVEL 2 IN FOOTBALL COACHING. I AM A VERY HARD WORKER AND LIKE TO ACHIEVE THE BEST IN EVERYTHING I DO. ALL I NEED IS A CHANCE AND I CAN PROVE WHAT I AM CAPABLE OF DOING AS I WILL GIVE IT 110% TO BE THE BEST AND GIVE IT MY ALL. I AM A VERY BUBBLY CHARACTER AND I GET ALONG WITH EVERYONE. I PLAY ALOT OF SPORTS AND ATTEND THE GYM REGULARY, MY MAIN SPORT IS FOOTBALL AS I AM THE CAPTAIN FOR MY LOCAL 11 A SIDE TEAM AND ALWAYS CAPTAIN MY 5 A SIDE TEAM WHEN EVER WE ENTER COMPETITIONS.
2006-2010: University Of Wolverhampton BSc (Hons) Sports Coaching (2:2)
2002-2005: Hopwood Hall College, Middleton A Level: Psychology (C) & AVCE Business Studies (D, D)
1997-2002: Oulder Hill Community School GCSE'S: English Speaking and Listening (B), English Lit (C), English Lang (C), Maths (C), P.E (B), Italian (C), French (C), Religious Studies (D)