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Rafi Ahmed, Senior Lead for Hard Services - Integrated Facilities Management

Rafi Ahmed

Senior Lead for Hard Services - Integrated Facilities Management·Shapoorji Pallonji Group

Saudi Arabia

Master's degree, Master of Business Administration (Marketing & Finance)

Work experience

Total years of experience: 16 years, 4 months

Senior Lead for Hard Services - Integrated Facilities Management

May 2023 - Present

Shapoorji Pallonji Group

Jubail, Saudi Arabia

May 2023 - Present

Working as Senior Facilities Lead for Hard Services. Head of Department for ELV systems. Reports to the Senior Facilities Manager and Contract Manager.

Handing the building facility operations and maintenance for MEP, Fire alarm, Firefighting, Security systems, Elevator and kitchen systems, DG, Chillers, Civil, and all other building facilities and equipment. Responsible for the 135000 Sqm 25storey SABIC Headquarters, Data Center associated with 5storey car parking, Sports center & Gym, the Auditorium, and the Generator buildings.

Leading and directing the team of 135 staff, including Engineers, Supervisors, Technicians, and Senior Technicians.

Monitoring and reviewing daytoday operations with Hard Services, Soft Services, Housekeeping, Pest control, Pantry services, Transport, Façade cleaning, Landscaping, Security teams, Helpdesk teams, Customer service teams.

Company industry:
Facilities & Property Management
Job role:
Engineering

Senior Facilities Engineer - Facility Management

October 2021 - May 2023

Mosanada Property Management Company

Doha, Qatar

October 2021 - May 2023

Senior Facilities Engineer for Aspire Zone Sports Facilities Project in Aspetar Sports Orthopedics Hospital, overseeing the building operations and maintenance, leading a team of 25 staff reporting to the Facilities Manager.

Company industry:
Facilities & Property Management

Facilities Engineer – Facility Management

March 2014 - October 2021

Mosanada FMS

Doha, Qatar

March 2014 - October 2021

Facilities Engineer in Mosanada FMS from Mar 2014 to Nov 2021 for Aspire Zone Sport Facility, Katara Cultural village, Lusail City (Residential and Commercial Buildings), Ministry of Sports Stadiums and Training Centers, Supreme Committee.

Company industry:
Facilities & Property Management

Assistant Engineer – Facility Management

September 2013 - February 2014

Mosanada FMS

Doha, Qatar

September 2013 - February 2014

Joined as an Assistant Electrical Engineer in Mosanada Facilities Management

Company industry:
Facilities & Property Management

Marketing Executive - Product based

August 2012 - June 2013

Epitome Enterprises

Hyderabad, India

August 2012 - June 2013

Marketing Executive for a product-based company. Silicon UPS

Company industry:
Market Research

Electrical Site Engineer - Power Transformer Commissioning and Testing

March 2011 - August 2012

SAEE Trafoline

Hyderabad, India

March 2011 - August 2012

Site Electrical Engineer in a Power Transformers Installation, Testing and Commissioning firm in Power stations responsible for all site coordination and arranging resources. Reporting to the remote management as well as local client on the work updates.

Company industry:
Electric Power Production & Transmission

Sub Engineer – Transmission Substation Operation & Maintenance

November 2009 - January 2011

SUSHEE INFRA PVT LTD

Hyderabad, India

November 2009 - January 2011

Assistant Engineer in a 132/11 KV power transmission substation.

Company industry:
Civil Engineering

Education

Mahatma Gandhi University

July 2021

July 2021

Master's degree, Master of Business Administration (Marketing & Finance)

India

GPA (percentage): 82.1%

GPA (percentage): 82.1%

Master of Business Administration with Marketing and Finance Specialization. Worked on project related to increasing sales of an Automobile without having high budget on marketing.
View attachment

Jawaharlal Nehru Technological University

October 2010

October 2010

Bachelor's degree, Bachelor of Electrical and Electronics Engineering,

India

GPA (percentage): 55.4%

GPA (percentage): 55.4%

Bachelor of Technology with Electrical and Electronics specialization
View attachment

Skills

Real Property
Expert
Real Property
Expert
Client Handling
Expert
Client Handling
Expert
Stakeholder Management
Expert
Stakeholder Management
Expert
Contract Management
Expert
Contract Management
Expert
Facility Management
Expert
Facility Management
Expert
Facilities & Property Management
Expert
Facilities & Property Management
Expert
Operation and Maintenance
Expert
Operation and Maintenance
Expert
Client and Stakeholder relations
Expert
Client and Stakeholder relations
Expert
SLA & KPI Management
Expert
SLA & KPI Management
Expert
Leadership & Team Building
Expert
Leadership & Team Building
Expert
Budget Control
Expert
Budget Control
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
Vendor and Cotracts Management
Expert
Vendor and Cotracts Management
Expert

Languages

English
Expert
Hindi
Expert
Telugu
Expert
Arabic
Beginner

Training and Certifications

Training
Performance Management in FM Contracts
MEFMA training center
Jul 2024
Show credentials
Certified Facilities Manager
Excellence Management Training Institute
Mar 2023
Show credentials