Shaik Rafi, NOC Engineer (Network Operations Center)

Shaik Rafi

NOC Engineer (Network Operations Center)

Fasttelco

Location
Kuwait
Education
Bachelor's degree, Bachelors of Commerce Computers
Experience
17 years, 3 Months

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Work Experience

Total years of experience :17 years, 3 Months

NOC Engineer (Network Operations Center) at Fasttelco
  • Kuwait - Al Kuwait
  • My current job since May 2016

Proven hands-on network engineering experience.
Provide Level-2/3 support and troubleshooting to resolve issues.
Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 8O2.11, QoS)
Hands-on experience with monitoring, network diagnostic and network analytics tools.
Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network
Hardware Configuration, Network Performance Tuning, People Management
Analyzes, troubleshoots, and corrects network problems remotely and on-site.
Manages, modifies and maintains Cisco routers and Cisco switches.
administers and implements remote connectivity solutions including IPsec VPN, PPTP, and SSLVPN.

Network and System Administrator at Alia Hospital
  • Kuwait - Al Ahmadi
  • May 2014 to May 2016

• Monitoring Servers and networking devices like Switches, Routers, Modems and Wi-Fi access point.
• Monitor network communication and Routing table using Kiwi-Sys log, Demon3D and wire shark.
• Responsible for taking backup of Cisco IOS, startup and running configuration using TFTP Servers.
• Responsible for maintains, VLANs, trunk port and Inter VLANs, port fast and port Security in switches.
• Configure Layer1 and Layer2 securities in Cisco switches and routers for full secure the devices.
• Configuring and verifying Static and Dynamic routes.
• Configuring and verifying Protocols like RIP, EIGRP and OSPF.
• Configuring and verifying Standard, Extended and named ACL.
• Configuring and verifying Static and dynamic NAT and PAT.
Managing Windows 2003, 2008 and 2012 r2 servers.
• Managing of Active Directory and its Services in Windows server 2008 & 2008R2.
• Experience in Installation, configuration, managing & monitoring of DHCP, DNS and IIS
• Strategic planning of the network, maintenance of the LAN & WAN Networks.
• Managing users, groups, OU’s, and delegation of OU

IT Technical Support Engineer at Al Hadabah
  • Kuwait - Hawali
  • August 2012 to March 2013

• Strong in all hardware, networking and troubleshooting skills.
• Efficient in multi-tasking and handling outsized number of pc.
• Maintains IT assets inventory, service contracts documents and Cartridge stocks
• Maintains Data recovery and password recovery, Ghost backup utilities to full secure user data.
• Coordinate with users to provide support for technical solutions.
• Answer inbound calls and assist users for day to day problems.

Network and System Administrator at Knetco
  • Kuwait - Al Kuwait
  • March 2011 to August 2012

• Maintains Windows servers 2003 and 2008 for Domain controller, File server DHCP and FTP servers.
• Monitoring Servers and networking devices like Switches, Routers, Modems and Wi-Fi access point.
• Monitor network communication and Routing table using Kiwi-Sys log, Demon3D and wire shark.
• Responsible for taking backup of Cisco IOS, startup and running configuration using TFTP Servers.
• Responsible for maintains, VLANs, trunk port and Inter VLANs, port fast and port Security in switches.
• Configure Layer1 and Layer2 securities in Cisco switches and routers for full secure the devices.
• Configure Finger enroll and CCTV Cameras for security purposes.

System Administrator at Qualisofts
  • India - Bengaluru
  • December 2008 to February 2010

• Installation and configure Windows Exchange Server 2003 & 2007.
• Installing and Configuring ADS, DNS AND DHCP server.
• Managing users, groups, computer and OU in ADS.
• Backup and data recovery using different backup utilities.
• Configuration and Installation of IBM, HP Blade & Rack servers.

Technical Support Technician at Caddons
  • India - Bengaluru
  • April 2007 to July 2008

• Maintenance and Troubleshooting issue related with hardware and software.
• Installation and configure DSL routers, Proxy server, Broadband and leased lines etc.
• Configure Outlook mail and maintains users mail data. Password recovery in all windows editions.
• Data recovery form corrupted OS and hard disk.
• Taking backup of OS using Norton ghost utilities.
• Configure and installation wireless access point and wireless land cards in desktop pc.
• Designing, configuring and maintaining of LAN network and network devices.

Customer Support Engineer at Marvel Computers
  • India - Hyderabad
  • May 2004 to November 2006

• Installing and configuring of computer hardware, operating systems and applications.
• Monitoring and maintaining computers systems and networks.
• Troubleshooting systems and network problems and solving hardware and software problems.
• Maintenance and Troubleshooting issue related with hardware.
• Configure outlook and taking backup of mails.
• Configure and installation all kinds of network printers & print server.
• Troubleshooting all the problems related to LAN.
• Coordinate with clients for service and timely solution to problems.

Education

Bachelor's degree, Bachelors of Commerce Computers
  • at Sri Krishna Devaraya University
  • October 2013

Specialties & Skills

Switching
VPN IPSEC DMVPN
Routing

Languages

English
Expert

Hobbies

  • Reading about new technologies