Senior Program Instructor/ Manager
Eye Level
Total years of experience :12 years, 6 Months
• As an Active member implement product initiatives of new Educational launches of Math/English program of Eye Level Dubai to its associated branches resulting in significant increase of Enrollment targets
• Responsible for setting up the criteria of Diagnostic Assessment process based on per student case, lead bi-weekly/Monthly counseling sessions by following through analysis to address any academic matters (e.g. ADHD, AUTISM, DOWN SYNDROME, DYSLEXIA)
• Preserve and promote Eye Level's mission with associated core values, philosophy and culture & Execute sound performance management to ensure students achievements are noted
• Successfully led the initial training development sessions & facilitate new employees by conducting multiple training programs for Math/English Instructors ensuring National/International standards
• Promoted & Executed first “Eye Level Math Olympiad Champions of 2015" (Dubai Franchise)
• Participate Employee Orientation and Introduction Training campaign theme of Eye Level - Dubai 2016 in collaboration of Director EL for new teams Brand Promise, Branding/Incentive tools, manual guide files Handbooks & Assessment for Teaching/Admin/Management Staff
• Notify & Reviewed monthly Audit reports for improving workflow issues compliance test while identifying errors/corrections, internal System/Files new variations & modified Education Service Program100% accurate
• Track manual to computerized systems conversion through ERP software and Online Web Portals of Eye Level, managed billing cycle ensured entries of invoice/Account Payable-Receivable through proper Updating of system
• Effective contribution to HR related functions Employee Welfare/ Leave/Payroll/C&B/ Data Management while identifying training needs based on feedback assessment
• Worked with Managing Director to develop Annual Marketing Advertisement plan & design Eye Level marketing/Advertisement campaign according to marketing strategy and company budget
• Provide Annual strategic planning & coach to implement the Enrollment Management and Marketing system through advising solutions needed to increase Enrollment growth collaborated with Centers Enrollment Department to designed new Enrollment Channel
• Practiced Introduction & Understanding of Curriculum Design and Implementation & Initial Start-Up Training Program of Math/English Curriculums with Centralized Global Learning procedure
• Learned and Devise Curriculum Development & Resource Management for learning efficient staff practice and maintained adherence to guidelines accordingly
• Managed Brand Expansion procedure
• Implement appropriate learning Strategies through evaluating learning outcomes by academic coaching, Eye Level Philosophy and SDL program
• Gain solid knowledge of Academic Counseling, Student Assessment practices & Parent Consultation Training, Prescreen and resolve Parents discussion weekly session
• Organized and managed Enrollment Database Systems of Students while conducting various learning Center Operation Procedures
• Identify trends and recommends proactive or remedial action to manage business situations with co-ordination of core team members and Director EL.
• To participate in the training review and appraisal process
• Participated and Implement new Business Plan Review
• Report and work directly for Managing Director and Corporate Partners to ensure continual improvement of management and operations by preparations of executive work summaries
• Plan, co-ordinates & ensure various programmatic initiatives accordingly by following through
on projects to successful completion
• Learn and Oversee all administrative support for new and revised program, manage Enrollment process, monitor project management through organizing validations in consultation with Director EL
• Participated and ensured Quality Assurance Reviews and Consultations for efficiency
• Supervised the enrollment transfer, discharge and readmission process for students and preparation of related record files such as ( Enrollment and attendance record etc) as per compliance, Design and Created Award & Certification as per accomplishments aced by students
• Assist with programming activities and the Technology Bridge Program, while providing contribution to effective input to Marketing Strategies, Advertising and Academic PR purposes for most profitable level
•Executed & Gained consensus for redesigning process of Technology Implementation of all associated branches & department committee of institutions such as (Teaching teams, Networks, Project boards) streamlined initiatives for change in Planning, Procurement &Training consistently for 3 months
•Contributed to formation of TAF's Faculty Plans of "ACADEMIC LEADERSHIP & LEARNING PROGRAM 2011" through supporting expertise on areas as designated and received excellent feedback from Faculty Executive Board on successful project outcomes
•Conducted regular/bi-weekly learning sessions introduced E-Learning and initiated functional training by conducting TTT Programs through well planned Human Capital strategy for further development of Faculty Management and Academic Staff
•Built a high performing consistent data-driven culture across the institution by managing the external representation and image of TAFS and overall network
•Planned Annual Counselling Program for (2011 - 2012) established department master calendar & administered testing programs for special /vocational educational opportunities
•Major Contribution with CEO & HR executive and Management team for overall Human Capital Development, established career paths e.g., recruitment, training, development of hiring practice, policies& evaluation protocol
•Reviewed monthly accounts reports & supported the Corporate Accounts Department of other branch & Supervised daily accounting operations including; Database Implementation, Spreadsheets&monitoring of cash flow projections and report actual cash flow & variance to the Executive Director & HOD of accounts (monthly/bimonthly)
•Implemented Enrollment Campaign for students (e.g. new students, intended to attend, waiting list) including engagement in local marketing initiatives in collaboration with Admin Personnel, Deputy Mistress and Head of Institution
• Oversee TAFS allocation of resources to drive the best balance between financial, operational academic concerns
• Developed & mounted campaign for training seminars, workshops based on (Special Education Needs) ( Dyslexia, ADHD, Syndromes) for Teaching Learning Assessment Committee also arranged sessions with Child Welfare Officer
• Planned and coordinated arrangements for School’s community activities & act as a liaison between school and other institutions, Head Quarter Office, outside agencies, Parents and public at large
Supervised the enrollment transfer, discharge and readmission process for students and preparation of related record files such as ( Enrollment and attendance record etc) as per compliance
•Worked closely with Human Resources Department, cooperate with HR manager, accountable for supporting and addressing policies and procedures at school ( Compensation & Benefits, Bonuses, Annual leave process recruitment & screening, background checks)
• Oversee and enforced maintenance of school’s various records including assessment results and test scores, discipline citations, medical reports and arranged medication dispensation of reports & relevant documentations
• Managed requisitions, receives & distributes/stores, School Office & Work Room materials supplies while maintaining inventory management within timely manner
• Assists in writing and translation, publications and distribution of Weekly News Letter, Communicate Memos provided by TAFS Management
• Managed purchase orders, expenses records, approve logs, monitor expenditures, reconcile site records with monthly District Office reports; resolve discrepancies and ensure expenditure are within budget allowances for month/Year
• Contributed in preparation of necessary forms of District Department of Human Resources to hire, upgrade, Pre- Employment testing & lead orientation for all new hires
• Planned, assigns and evaluate orientation process of classified staff in accordance with district standard timelines and procedures