Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Rafif Elias, Assistant Director of Front office

Rafif Elias

Assistant Director of Front office ·Rotana Hotels

United Arab Emirates

Bachelor's degree, Hotel Tourism

Work experience

Total years of experience: 18 years, 11 months

Assistant Director of Front office

August 2014 - Present

Rotana Hotels

Abu Dhabi, United Arab Emirates

August 2014 - Present

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Front Desk Manager

February 2013 - August 2014

Rotana Hotels (Park Rotana Hotel

Abu Dhabi, United Arab Emirates

February 2013 - August 2014

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Front Desk Manager

June 2010 - January 2013

Rotana Hotels (Cove Rotana Hotel)

Ras Al Khaimah, United Arab Emirates

June 2010 - January 2013

Company industry:
Hospitality & Accomodation
Job role:
Management

Team Leader

February 2009 - June 2010

Rotana Hotels (Cove Rotana Hotel)

February 2009 - June 2010

Job role:
Customer Service and Call Center

Shift Leader

December 2007 - December 2007

FrontOffice

United Arab Emirates

December 2007 - December 2007

Company industry:
IT Services
Job role:
Customer Service and Call Center

Receptionist

June 2006 - December 2007

At Millennium Hotel Sharjah

United Arab Emirates

June 2006 - December 2007

Job role:
Customer Service and Call Center

Receptionist

June 2006 - December 2007

Millennium Hotel

Qatar

June 2006 - December 2007

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Assistant Director

-

Khalidiya Palace Rayhaan by Rotan

United Arab Emirates

-

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Director

-

United Arab Emirates

-

Job role:
Management

Assistant Director

-

Rotana Hotels (Khalidiya Palace Rayhaan by Rotana)

United Arab Emirates

-

Job role:
Management

Discerption

-

-

Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them
* Establish and maintain effective Employee relations
* Assist the Director of Front Office / Front Office Manager in Employee related matters such as appraising and
consulting
* Assist in the preparation of statistical, performance and forecast reports as necessary in order
* Facilitate annual budget and strategic plan preparation and provide management with marketing information
Experience (9 Years, 4 Months )
Contact Information
Personal Information
Target Job
2/6
* Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget
* Monitor Front Office Employees to ensure Guests receive prompt, cordial attention and personal recognition
* Control the availability of rooms, rooms types, accuracy of room count and rate categories
* Routine checks for billing instructions and guest credit for accuracy and compliance with Hotel credit policy
* Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as
protect and conserve the environment
* Comply with the hotel environmental, health and safety policies and procedures
Job role:
Other

Receptionist

-

AtAlShamHotels

-

Job role:
Customer Service and Call Center

Front Office

-

-

Job role:
Customer Service and Call Center

Executive Assistant Manager

-

-

Job role:
Management

Education

Hotel and tourism training center

December 2005

December 2005

Bachelor's degree, Hotel Tourism

Syria

GPA (percentage): 70%

GPA (percentage): 70%

hotel & tourism training center

August 2005

August 2005

Diploma, Reception

Syria

GPA (percentage): 84%

GPA (percentage): 84%

View attachment

Skills

BILLING
Expert
BILLING
Expert
BUDGETING
Intermediate
BUDGETING
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
CREDIT
Expert
CREDIT
Expert
EMPLOYEE RELATIONS
Expert
EMPLOYEE RELATIONS
Expert
FRONT OFFICE
Expert
FRONT OFFICE
Expert
MARKETING
Beginner
MARKETING
Beginner
POLICY ANALYSIS
Beginner
POLICY ANALYSIS
Beginner
SAFETY
Intermediate
SAFETY
Intermediate
STRATEGIC
Beginner
STRATEGIC
Beginner

Languages

Arabic

Expert

English

Expert