Supervisor
Millennium
مجموع سنوات الخبرة :2 years, 1 أشهر
Reads daily shift log at the beginning of each shift of work.
•Provide reports as required by the Support Co-ordinator.
•Keeps accurate, thorough notes in daily log books.
•Makes entries in financial ledgers as required.
•Makes entries on people supported files and other documents as required.
2017 / Night Audit supervisor AT LES ORANGERS GARDEN 5* HAMMAMET
•Responsible for providing a friendly welcome and high-quality service over the
•phone to guests arriving at the hotel. Constantly portraying a highly professional
•image of the hotel also paying particular attention to guest satisfaction & efficiency
2015/ assistant font office manager HOTEL MOURADI GAMMARTH 5* GAMMARTH
•Welcoming guests to the hotel in a polite, friendly and helpful manner.
•Dealing with late arrivals and assisting with early check-outs.
•Check out departing guests using the hotel’s accounting system
2015 / supervisor front office at HOTEL DELPHINO BEACH 4* HAMMAMET
•Arranging for brief tours of the hotels rooms and facilities.
•Operating switchboard and directing calls appropriately.
•Dealing with and resolving customer complaints.
2015/ Night audit supervisor AT HOTEL KHAYAM GARDEN 4* NABEUL
•Checking function sheets.
•Managing group Brookings for conferencing, the restaurant and accommodation.
•Keeping up to date on all hotel products, services, pricing & promotional offers
2011-2013/ RECEPTIONIST AT HOTEL NOZAH BEACH 4* HAMMAMET
•Provide information and literature about the hotel in person and via telephone.
•Ensuring all relevant paperwork has been completed in order for a smooth handling
2010 \ Commercial at travel Agence les voyageurs
Maximise sales revenues through up selling and marketing programmes.
IN