رغد مرشد

- Executed a gap analysis against ISO9001 for critical organizational processes, analyzing findings and proposing data-backed improvements that enhance operational efficiency.
- Developed and deployed comprehensive audit checklists and detailed management reports to guide leadership's corrective action planning (CAPA).
- Conducted systematic quality audits to verify compliance and mitigate risk, delivering high-level reports to management that provide the foundation for data-driven strategic quality and compliance decisions.

• Collaborate with cross-functional teams to ensure proper implementation of continuous improvement projects.
• Analyze data and identify patterns, trends, and anomalies.
• Validate KPIs on monthly basis and take corrective actions as needed.
• Create regular reports and dashboards to communicate KPIs results to management.
• Inspect facilities for compliance with company standards.
• Support in passing 3rd party audits successfully.

• Lead development and update of QHSE policies and procedures.
• Perform periodic reviews and updates on Operational SOPs in alignment with related Department Heads to ensure continuous improvement.
• Monitor the implementation of the quality management system to ensure each activity meets all compliance criteria.
• Plan staff training, prepare training materials and conduct training sessions across company branches.
• Develop supplier assessment KPIs and conduct quarterly evaluation with relevant Department Heads.
• Ensure passing 1 st
, 2nd, and 3rd party audits successfully.
• Support in creating Risk Assessment and HACCP Plan.
• Support in investigating non-conformance incidents and CAPA creation when needed.