Client Relationship Officer
Tiger Properties
مجموع سنوات الخبرة :9 years, 1 أشهر
• Assists with general administrative tasks as assigned including filing, answering phones, distribution of mail, and written correspondence specially to tenants, ordering supplies, computer and data entry work, preparing spreadsheets and reports, greeting visitors and tenants, and logging and dispatching tenant service calls
• Assists with billing, rent collection, and other tenant charges in compliance with lease agreements. Does coding and processing of invoices, data entry into the accounting systems.
• Acts as an effective liaison between tenants and building maintenance team, security and housekeeping by communicating proper information and ensuring tenant requests are responded to in a timely and professional manner
• Reading Video Display Terminals, order forms and other written documents
• Support Assistant Property Manager to maintain the Work speed System
• Support Assistant Property Manager with Lease Abstract updates for each tenant
• Handle rent collections by assuring collection of all rent on time. Generate aging reports and provide updates and follow up on outstanding A/R, advising Assistant Property Manager of collection problems.
• Process all tenant requests for special work. Obtain estimate, provide proposal, order work, and invoice tenant for such work. Coordinate with Engineering Department where necessary
• Follows-up on daily tenant service requests (Using TIGER CRM System).
• Resolving customer complaints quickly and efficiently.
• Enter basic data for ( SAP )
• Contracts auditing and NOC
• Follow up and completion of departmental work plans
• Writing ( Internal Memo and official letters )
• Entering data using PACT system
• Writing Sub-contracting contracts
• Booking chairman appointments
• Ensure that customers understand their bills
• Answer customer questions regarding recent product and service purchases
• Make outbound customer retention calls
• Work simultaneously with multiple computer applications and databases
• Ensure that customers are happy with their communications purchases
• Booking appointments
• Follow up the payments
• Receiving E-mails
• Ordering supplies
• Dealing with patients directly
• Follow up social media
• Cashier
• Checking for irregularities cars
• Managing and distributing information across our global teams, partners, and clients.
• Answering phones, taking memos, responding to email, and sending and receiving correspondence.