RAGHAVAN K RAMAN, General Manager Operations

RAGHAVAN K RAMAN

General Manager Operations

Phillip Middle East Insurance Brokers

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم عالي, Insurance And Financial Risks Studies
الخبرات
36 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :36 years, 2 أشهر

General Manager Operations في Phillip Middle East Insurance Brokers
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ سبتمبر 2019

Current working in Phillip Middle East Insurance Brokers LLC (part of Phillip Capital Group of Singapore), in their Dubai office as GM & Director. I head the General Lines of Insurance, HR, Admin and Regulatory Affairs. We are a composite Insurance Broker offering the entire gamut of Insurance Services in General, Health, Motor, Marine, Engineering, Casualty & Liability & other lines. Our Team of experienced Brokers arrange best-in-class Insurance Polices with around 30 rated Insurance partners in the UAE. Our Office is at C 1403, The Opus Tower, Business Bay, Dubai.

VicePresident & Head في Union Insurance Co
  • الإمارات العربية المتحدة - دبي
  • يناير 2017 إلى يوليو 2019

Key Result Areas:
Spearheading a team of 8 direct reports in managing the relationships with 80 odd
Broker Partners; steering relationship management, renewal management,
conversion of new business enquiries, and coordination between key stakeholders
Managing claims interfacing and premium collection / credit control actions
Steering all classes of business including General (PAR/BI, PL, FG, EAR/CAR, PI),
Employee Benefits (Health & GLPA), H & M
Troubleshooting issues faced by brokers

General Manager في Earnest Insurance
  • الهند
  • يوليو 2015 إلى يناير 2017

CBU
Key Result Areas:
As

General Manager في Union Insurance
  • الإمارات العربية المتحدة
  • يناير 2015 إلى يناير 2017
Head في Commercial Lines
  • الهند
  • يناير 2013 إلى يناير 2015
Asst. Vice President في Marsh Insco. LLC
  • الهند
  • يناير 2009 إلى يناير 2013
Client Manager في Royal & Sun Alliance Insurance Co
  • المملكة العربية السعودية
  • مارس 2002 إلى ديسمبر 2008

Marketing Broker, managed technical accounts and marketing. Augmented business by
230% in 2010 and was promoted as

Asst. Branch Manager في United India Ins
  • يناير 1988 إلى يناير 2002

Part of the Techno-Marketing Team of SR 60 million Jeddah Branch. Managed servicing
around 25 Corporate Accounts worth around SR 26 million. Steered activities including
Customer Servicing, Sales, Broker Management, Collections and Technical Support.
“Property Class Champion” for Saudi Arabia for the Bi-annual Portfolio Review Process
(PRP), which involves in-depth analysis and presentation skills.
Deputed to RSA for 1 year \{the JV was called Royal Sundaram Alliance\} in Chennai,
India as the GM (Technical) and All India Head of Textile and SME Verticals

الخلفية التعليمية

دبلوم عالي, Insurance And Financial Risks Studies
  • في CII London
  • يناير 2007

Advanced Diploma in Insurance (ACII) from CII, UK

دكتوراة, Fellowship
  • في Institute of India (FIII)
  • يناير 2006

Fellow of the Insurance Institute of India

دبلوم, IT
  • في NIIT
  • يناير 1999

Advanced Diploma in Network Centered Computing

ماجستير, Marketing Management
  • في The University Business SchoolUBS
  • يناير 1985

in

بكالوريوس, Corporate Secretaryship
  • في A.M. Jain College
  • يناير 1983

(

Specialties & Skills

Insurance
Management
Insurance Claims
General Insurance
Commercial Insurance
BUDGETING
BUSINESS INTELLIGENCE
CUSTOMER RELATIONS
MARKETING
MICROSOFT OFFICE
ORGANIZATIONAL SKILLS
PERSONNEL
PRESENTATION SKILLS
TECHNICAL SUPPORT

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الهندية
متمرّس

التدريب و الشهادات

ICA Certificate in International Crime Compliance (الشهادة)
تاريخ الدورة:
August 2021
Property Calibration Training (تدريب)
معهد التدريب:
RSA Technical Academy

الهوايات

  • Toastmaster
    President of ESCF Toastmaster Club in Dubai. Involved in Training and Mentoring Communicators