RAGHAVAN K RAMAN, General Manager Operations

RAGHAVAN K RAMAN

General Manager Operations

Phillip Middle East Insurance Brokers

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme supérieur, Insurance And Financial Risks Studies
Expérience
36 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :36 years, 2 Mois

General Manager Operations à Phillip Middle East Insurance Brokers
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis septembre 2019

Current working in Phillip Middle East Insurance Brokers LLC (part of Phillip Capital Group of Singapore), in their Dubai office as GM & Director. I head the General Lines of Insurance, HR, Admin and Regulatory Affairs. We are a composite Insurance Broker offering the entire gamut of Insurance Services in General, Health, Motor, Marine, Engineering, Casualty & Liability & other lines. Our Team of experienced Brokers arrange best-in-class Insurance Polices with around 30 rated Insurance partners in the UAE. Our Office is at C 1403, The Opus Tower, Business Bay, Dubai.

VicePresident & Head à Union Insurance Co
  • Émirats Arabes Unis - Dubaï
  • janvier 2017 à juillet 2019

Key Result Areas:
Spearheading a team of 8 direct reports in managing the relationships with 80 odd
Broker Partners; steering relationship management, renewal management,
conversion of new business enquiries, and coordination between key stakeholders
Managing claims interfacing and premium collection / credit control actions
Steering all classes of business including General (PAR/BI, PL, FG, EAR/CAR, PI),
Employee Benefits (Health & GLPA), H & M
Troubleshooting issues faced by brokers

General Manager à Earnest Insurance
  • Inde
  • juillet 2015 à janvier 2017

CBU
Key Result Areas:
As

General Manager à Union Insurance
  • Émirats Arabes Unis
  • janvier 2015 à janvier 2017
Head à Commercial Lines
  • Inde
  • janvier 2013 à janvier 2015
Asst. Vice President à Marsh Insco. LLC
  • Inde
  • janvier 2009 à janvier 2013
Client Manager à Royal & Sun Alliance Insurance Co
  • Arabie Saoudite
  • mars 2002 à décembre 2008

Marketing Broker, managed technical accounts and marketing. Augmented business by
230% in 2010 and was promoted as

Asst. Branch Manager à United India Ins
  • janvier 1988 à janvier 2002

Part of the Techno-Marketing Team of SR 60 million Jeddah Branch. Managed servicing
around 25 Corporate Accounts worth around SR 26 million. Steered activities including
Customer Servicing, Sales, Broker Management, Collections and Technical Support.
“Property Class Champion” for Saudi Arabia for the Bi-annual Portfolio Review Process
(PRP), which involves in-depth analysis and presentation skills.
Deputed to RSA for 1 year \{the JV was called Royal Sundaram Alliance\} in Chennai,
India as the GM (Technical) and All India Head of Textile and SME Verticals

Éducation

Diplôme supérieur, Insurance And Financial Risks Studies
  • à CII London
  • janvier 2007

Advanced Diploma in Insurance (ACII) from CII, UK

Doctorat, Fellowship
  • à Institute of India (FIII)
  • janvier 2006

Fellow of the Insurance Institute of India

Diplôme, IT
  • à NIIT
  • janvier 1999

Advanced Diploma in Network Centered Computing

Master, Marketing Management
  • à The University Business SchoolUBS
  • janvier 1985

in

Baccalauréat, Corporate Secretaryship
  • à A.M. Jain College
  • janvier 1983

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Specialties & Skills

Insurance
Management
Insurance Claims
General Insurance
Commercial Insurance
BUDGETING
BUSINESS INTELLIGENCE
CUSTOMER RELATIONS
MARKETING
MICROSOFT OFFICE
ORGANIZATIONAL SKILLS
PERSONNEL
PRESENTATION SKILLS
TECHNICAL SUPPORT

Langues

Arabe
Expert
Anglais
Expert
Hindi
Expert

Formation et Diplômes

ICA Certificate in International Crime Compliance (Certificat)
Date de la formation:
August 2021
Property Calibration Training (Formation)
Institut de formation:
RSA Technical Academy

Loisirs

  • Toastmaster
    President of ESCF Toastmaster Club in Dubai. Involved in Training and Mentoring Communicators