Executive Personal Assistant to the Chief Business Officer
Ajman Bank
Total years of experience :15 years, 11 Months
- Support communication and / or act as the point of contact between the CBO & other parties.
- Manage and maintain CBO's schedule, including scheduling travel & conferences, making appointments, provide reminders & prepare agendas
- E-mails management & correspondence.
- Develop & utilize historical information, retrieve necessary information, record meeting discussions & prepare MOM.
- Coordinate travel and accommodation requirements in connection with others and ensure arrangements in place for the CBO match his requirements.
- Organizing Business Team gathering events & other team activities & initiatives.
Arrange / organize meetings with existing / potential customers for the Regional Head.
• Prepare memos / call reports and other correspondence as required by the regional head.
• Arrange / organize monthly marketing / budget meetings.
• Organizing / maintaining records & retrieves documents as required for CBG-NE Unit.
• Logging in all inquiries handled in the system for MIS purpose & update MIS reports monthly.
Also performed the duties as relieving Relationship Officer for 6 months (Sep, 2007 till Mar, 2008) beside my responsibilities:
• Handling all inquiries for Corporate Banking Group customers i.e Letter of Credit, Letter of Guarantees, Telex Transfers, Balance enquiries, Interest rates, Exchange rates.
• Coordinate with relationship managers and other processing centers to facilitate handling of customer’s inquiries and complaints.
• Follow up with RSD -TFU -COPS & other departments as and when required.
• Referring problems / serious complaints of customers to the concerned Dept.
Handling the school’s accounts in all aspects.
• Coordinating with the parents and attending their inquiries about the fees & other registration issues.
• Completing the students registrations and follow for the payments.
• Handling the Payroll.
• Handling petty cash and maintaining a proper record for all the expenses.
• Recording all the school’s incomes i.e fees, canteen sales, , etc.
• Reconciling the fixed assets and reporting the same to the chief accountant for the closure of the financial statement.
Attending all the patients calls / inquiries about the available doctors/ clinics / health services provided by the hospital.
• Affording help and good service to the inpatients/ outpatients and scheduling appointments for them with the concerned doctor.
• Doing the survey for the hospital by taking the responsibility of enquiring about the patients complaints / dissatisfactions and forward it to the management to take action towards that.
Teaching Economy Subject to the students in Grade 11.