Raghda  El Mahdy , MD Office Manager

Raghda El Mahdy

MD Office Manager

international language bookshop

Location
Egypt - Cairo
Education
Bachelor's degree, English Language and Literature
Experience
7 years, 7 Months

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Work Experience

Total years of experience :7 years, 7 Months

MD Office Manager at international language bookshop
  • Egypt - Cairo
  • June 2023 to December 2023

-MD Office Organization: Schedules, Plans, Reports, Documentation, Archiving, Correspondence, Appointments, Travel Itineraries,
-Maintaining Office environment, instructing Cleaning Services, making sure MD personal belongings are always well stored and reachable, ordering business cards or any tools he may require, supplies, stationery, office equipment, etc.
-Handle Documentations, files tagging, ordering documents by priority, maintaining Signature book updated and organized.
-Answering the calls for The Manager Director; Screening the list of callers and replays the messages to the Manager or leaves messages at his desk.
-Registering daily incoming correspondences in main registration book (Mail, Fax, telexes); Alongside Copies.
-Handling all incoming soft and hard mails.
-Taking notes from MD for drafting correspondence and documentation needed.
-Attend all Office business outings (Lunch, dinner, gala dinners, events, Iftar invitations, corporate gatherings, etc…)
-Provide Support for Company internal teams: Staffs Visas processing, staffs travel arrangements, expense tracking, travel programs, etc…
-Monitor analyze and communicate PR results on a quarterly basis

Senior Executive Assistant at KnowledgeNet
  • Egypt - Cairo
  • March 2022 to March 2023

-Coordinate daily calendars of CBO.
-Plan appointments and events
-Act as the point of contact between CBO and
Sales team.
-Create regular reports and update internal
databases, and manage emails.
-Make travel arrangements
-Respond promptly to managers’ queries
-Facilitate internal communication (e.g. distribute
information and schedule presentations)
-Suggest more efficient ways to run the office and
troubleshoot malfunctions
-Review and recommend changes to our company
policies

Office Manager and Personal Assistant(Expat) at Suez International
  • Egypt - Cairo
  • January 2016 to November 2021

Managing and filing systems, and follow-up tasks of Admin staff.
Assist the Branch Expat Manager in several tasks: contracts, monthly reports, follow-up, filing and responded to some issue / mails, expenses reports.
Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.
Booking and arranging travel, transport, and accommodation.
Organizing events and conferences.
Responsible for creating new accounts with hotels and tourist companies and negotiate presented offers. Handle correspondences with foreign and local companies.
Managing the admin budget (Transportation, staff accommodation, business travel, telephone (landline & Mobile),
stationery, courier, break room, hospitality & advertising.
Organize the time schedules of the drivers.
Writing reports for senior management and delivering presentations.
Responding to customer enquirers and complaints.

Education

Bachelor's degree, English Language and Literature
  • at Ain Shams University
  • September 2011

Specialties & Skills

Management
Event Organizer
Tourism
Public Relations
Personal Assistant
Microsoft Office
Marketing
Planning
Logistics
Negotiation
Purchasing
Office Management

Languages

English
Expert

Training and Certifications

outlook-Efficient Email (Training)
Training Institute:
linkedIn Training
Date Attended:
June 2023
Strategic Thinking (Training)
Training Institute:
linkedIn learning
Date Attended:
June 2023
Office Administration Skills (Certificate)
Valid Until:
January 2018
Bites- Cooperation & Commitment (Certificate)
Date Attended:
June 2019
Principles of Human Resource Management (Certificate)
Date Attended:
January 2011
Business Skills Model (Certificate)
Date Attended:
May 2009
Advanced Business Writing Skills & Netiquette Course (Certificate)
Date Attended:
December 2018

Hobbies

  • Yoga
    My inner peace time
  • Playing Basket Ball
    I were in team of Basket Ball for 12 years